Outlook send/receive message

  • Thread starter Thread starter Kristi
  • Start date Start date
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Kristi

Everytime I try to send a message I get this error message Task
'(e-mail address removed) - Sending reported error (0x800CCC78): Cannot send
the message. Verify the e-mail address in your account properties. The
server responded: 550 5.1.0 Authentication required. The e-mail address are
correct so I cannot figure this out....could someone please help me?
 
Kristi said:
Everytime I try to send a message I get this error message Task
'(e-mail address removed) - Sending reported error (0x800CCC78): Cannot send
the message. Verify the e-mail address in your account properties. The
server responded: 550 5.1.0 Authentication required. The e-mail address are
correct so I cannot figure this out....could someone please help me?
Click to expand...

Make sure you are using port 587 for SMTP (outbound emails).
Enable authentication for SMTP in the email account defined in Outlook.
 
The message tells you what is required - you need to authenticate to the outgoing server using the incoming server's credentials. It is on the account properties tab of your email account.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Kristi asked:

| Everytime I try to send a message I get this error message Task
| '(e-mail address removed) - Sending reported error (0x800CCC78):
| Cannot send the message. Verify the e-mail address in your account
| properties. The server responded: 550 5.1.0 Authentication required.
| The e-mail address are correct so I cannot figure this out....could
| someone please help me?
 
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