Well, thanks for that description - it is a password prompt box indicating that someone placed a password on the .pst file for security purposes.
You will need the password to access the file or you can google for password recovery tools. Depending on what is in the email, password recovery may be a whole lot more money than you want to spend to open that file.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Courtney N. asked:
| There is no EXACT message it is just a box with a place to type in a
| password and it says please enter your password to access your files.
| Thats all...
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Second time, what is the EXACT message, not paraphrased????
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Courtney N. asked:
||
||| When i pull it up, a small box pops up that says you need a password
||| to access the folders and thats it. It will not let me click
||| anywhere else on the page in the backgroud, it just asks for the
||| password.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| What is the exact message, not paraphrased?
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Courtney N. asked:
||||
||||| I just bought Microsoft Office 2003 and when I try to pull up
||||| Outlook it says I need a password before I can even see anything!
||||| I have never used it before, but this was my father's computer
||||| but he said he never had a password on any files! It will not let
||||| me in! Help!