Outlook ---> Safe Mode

  • Thread starter Thread starter Bob Ores
  • Start date Start date
B

Bob Ores

I can't start Outlook in the normal mode and think
integration with Word is the problem.

No programs are disabled in the safe mode.

When starting a new email, I get the errror message:

"This form requires Word as you email editor, but Word is
either busy or cannot be found. The form will be opened
in the Outlook editor instead. Cannot find this file.
Make sure path and filename are correct"

I checked the programs option in IE and the pull down box
is either blank or has Word as the HTML editor. I have
gone the repair Outlook option and also the repair Office
option with negative results. There is also an attempt to
open/overwrite the normal.dot template.

I have seen similar posts but no definitive replies

Thanks,
Bob
 
I also get the error message:

Faulting application outlook.exe, version 10.0.4510.0,
faulting module outllib.dll, version 10.0.4712.0, fault
address 0x001052ce.

which is sent to Microsoft and appears in the event log.
 
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