Outlook Rules and Blackberry

  • Thread starter Thread starter For a Yearbook
  • Start date Start date
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For a Yearbook

One of our new blackberry's is only receiving e-mail that is destined for the
Inbox. Any mails that are filed as the result of a rule, into a seperate
folder are not being forwarded to the blackberry.

Tech support from blackberry said to go into Advanced opitions of Outlook's
mail account and check off "leave a copy of the message on the server". This
checkbox is not where they said it should be. We use MS Exchange and out
Outlook is 2007.
 
Are you using BES or Desktop Manager?

You can't leave mail on the server with exchange - it should all be left on
the server unless you set up a pst (not recommended).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
We are not using BES. We did the setup through the Blackberry provider's
website. Would that be considered Desktop Manager?

Diane Poremsky said:
Are you using BES or Desktop Manager?

You can't leave mail on the server with exchange - it should all be left on
the server unless you set up a pst (not recommended).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


For a Yearbook said:
One of our new blackberry's is only receiving e-mail that is destined for
the
Inbox. Any mails that are filed as the result of a rule, into a seperate
folder are not being forwarded to the blackberry.

Tech support from blackberry said to go into Advanced opitions of
Outlook's
mail account and check off "leave a copy of the message on the server".
This
checkbox is not where they said it should be. We use MS Exchange and out
Outlook is 2007.
Click to expand...
Click to expand...
 
Yes, that means you are using Desktop manager. Go to tools, accounts,
select the acct and click change, then more settings. Leave on server is the
last tab.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


For a Yearbook said:
We are not using BES. We did the setup through the Blackberry provider's
website. Would that be considered Desktop Manager?

Diane Poremsky said:
Are you using BES or Desktop Manager?

You can't leave mail on the server with exchange - it should all be left
on
the server unless you set up a pst (not recommended).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


message
One of our new blackberry's is only receiving e-mail that is destined
for
the
Inbox. Any mails that are filed as the result of a rule, into a
seperate
folder are not being forwarded to the blackberry.

Tech support from blackberry said to go into Advanced opitions of
Outlook's
mail account and check off "leave a copy of the message on the server".
This
checkbox is not where they said it should be. We use MS Exchange and
out
Outlook is 2007.
Click to expand...
Click to expand...
Click to expand...
 
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