outlook rule is deleted but still run when condition match

G

Guest

I am running outlook 2002 with sp3. I've removed a rule and it is no long
visible in the rule wizard. Somehow, it is still running when incoming msg
meets the condition. I've search the internet and tried to use the command
line to clean up the rule from the rule set database, however, the command
line does not work in outlook 2002.

http://support.microsoft.com/kb/826964/

How can i permanently remove the old rule?

Thanks
 
R

Roady [MVP]

What is your default delivery location? A pst-file or an Exchange mailbox?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I am running outlook 2002 with sp3. I've removed a rule and it is no long
visible in the rule wizard. Somehow, it is still running when incoming msg
meets the condition. I've search the internet and tried to use the command
line to clean up the rule from the rule set database, however, the command
line does not work in outlook 2002.

http://support.microsoft.com/kb/826964/

How can i permanently remove the old rule?

Thanks
 
R

Roady [MVP]

If you've got access (or your admin) to an Outlook 2003 client you can start
Outlook with the /cleanrules switch. Otherwise your admin is going to have
to dig into your mailbox with the mdbvu32 Exchange Resource Kit tool and
delete the rule manually.
 
G

Guest

But we are using outlook 2002 not 2003. Will this work?

Roady said:
If you've got access (or your admin) to an Outlook 2003 client you can start
Outlook with the /cleanrules switch. Otherwise your admin is going to have
to dig into your mailbox with the mdbvu32 Exchange Resource Kit tool and
delete the rule manually.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I guess it is an Exchange mailbox. We are using Exchange server 5.5.

Roady said:
What is your default delivery location? A pst-file or an Exchange mailbox?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I am running outlook 2002 with sp3. I've removed a rule and it is no long
visible in the rule wizard. Somehow, it is still running when incoming msg
meets the condition. I've search the internet and tried to use the command
line to clean up the rule from the rule set database, however, the command
line does not work in outlook 2002.

http://support.microsoft.com/kb/826964/

How can i permanently remove the old rule?

Thanks
 
R

Roady [MVP]

No, that's way I stated IF you have access to Outlook 2003... OTHERWISE...
mdbvu32

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
But we are using outlook 2002 not 2003. Will this work?

Roady said:
If you've got access (or your admin) to an Outlook 2003 client you can
start
Outlook with the /cleanrules switch. Otherwise your admin is going to have
to dig into your mailbox with the mdbvu32 Exchange Resource Kit tool and
delete the rule manually.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I guess it is an Exchange mailbox. We are using Exchange server 5.5.

Roady said:
What is your default delivery location? A pst-file or an Exchange
mailbox?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I am running outlook 2002 with sp3. I've removed a rule and it is no
long
visible in the rule wizard. Somehow, it is still running when incoming
msg
meets the condition. I've search the internet and tried to use the
command
line to clean up the rule from the rule set database, however, the
command
line does not work in outlook 2002.

http://support.microsoft.com/kb/826964/

How can i permanently remove the old rule?

Thanks
 

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