outlook refuses to send emails!

[Derek Upson]

I am getting real frustrated. i have uninstalled outlook and reinstalled
it. i have tried everything that i can think of (even disabled anti-virus
software after doing a complete scan of the computer). nothing will work.
does anyone know why i can receive emails no problem and when you click on
test account settings everything works except for sending an outgoing
message? below are some of my previous posts.




i have tried that with no luck. i have mcaffee anti-virus online and i
disabled it. after disabling it, the same problem continued. anything else
that could cause this. i have already uninstalled and reinstalled the
software.

Do you have any anti-virus software installed on the machine that's having
the problem? That has been known to interfere with Outlook's connections.
Try disabling it if you have it, and if the problem goes away, check with
the vendor for an update to fix the problem.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

whenever I try replying to an email....i get an error message that says:

"the connection to the server was interupted. if the problem continues,
please contact your server administrator or ISP. the server reponded: 421
out006.verizon.net Lost Connection to [141.149.XXX.YY]"

for the ip address, i replaced the last numbers with letters to protect the
actual address. i am behind a linksys firewall, but that has never mattered
and i have a second computer that i can use outlook on with no problem. on
this computer though...the message just gets stuck in the outbox. if i
strip away all of the body and try sending, no problem. if i go into the
account details and click on "Test Account Settings", everything works
except for "send test message". for that, i get an error message saying
that it was unable to send test message. Please verify the email address
field. any ideas what could be wrong....i am going nuts!??!

 

[Rob]

It sounds like you have an invalid SMTP server set in your account details.

Is your email account provided by your ISP?

If not, then I would suggest setting the SMTP server to that of your ISP.

Rob

I am getting real frustrated. i have uninstalled outlook and reinstalled
it. i have tried everything that i can think of (even disabled anti-virus
software after doing a complete scan of the computer). nothing will work.
does anyone know why i can receive emails no problem and when you click on
test account settings everything works except for sending an outgoing
message? below are some of my previous posts.




i have tried that with no luck. i have mcaffee anti-virus online and i
disabled it. after disabling it, the same problem continued. anything else
that could cause this. i have already uninstalled and reinstalled the
software.

Do you have any anti-virus software installed on the machine that's having
the problem? That has been known to interfere with Outlook's connections.
Try disabling it if you have it, and if the problem goes away, check with
the vendor for an update to fix the problem.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

whenever I try replying to an email....i get an error message that says:

"the connection to the server was interupted. if the problem continues,
please contact your server administrator or ISP. the server reponded: 421
out006.verizon.net Lost Connection to [141.149.XXX.YY]"

for the ip address, i replaced the last numbers with letters to

protect
the

actual address. i am behind a linksys firewall, but that has never mattered
and i have a second computer that i can use outlook on with no

problem.
on

this computer though...the message just gets stuck in the outbox. if i
strip away all of the body and try sending, no problem. if i go into the
account details and click on "Test Account Settings", everything works
except for "send test message". for that, i get an error message saying
that it was unable to send test message. Please verify the email address
field. any ideas what could be wrong....i am going nuts!??!

 

[Jeremy Robbins]

Well I stared having the exact same problem this weekend! I have
searched all over the internet and tried to do most of the things that
you have done. I think the part that suprises me most is that the ISP
(Cox) says that isn't there problem. However I am unable to send
emails with Netscape either! I am really stuck and very upset.

I am getting real frustrated. i have uninstalled outlook and reinstalled
it. i have tried everything that i can think of (even disabled anti-virus
software after doing a complete scan of the computer). nothing will work.
does anyone know why i can receive emails no problem and when you click on
test account settings everything works except for sending an outgoing
message? below are some of my previous posts.
i have tried that with no luck. i have mcaffee anti-virus online and i
disabled it. after disabling it, the same problem continued. anything else
that could cause this. i have already uninstalled and reinstalled the
software.

Do you have any anti-virus software installed on the machine that's having
the problem? That has been known to interfere with Outlook's connections.
Try disabling it if you have it, and if the problem goes away, check with
the vendor for an update to fix the problem.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

whenever I try replying to an email....i get an error message that says:

"the connection to the server was interupted. if the problem continues,
please contact your server administrator or ISP. the server reponded: 421
out006.verizon.net Lost Connection to [141.149.XXX.YY]"

for the ip address, i replaced the last numbers with letters to protect the
actual address. i am behind a linksys firewall, but that has never mattered
and i have a second computer that i can use outlook on with no problem. on
this computer though...the message just gets stuck in the outbox. if i
strip away all of the body and try sending, no problem. if i go into the
account details and click on "Test Account Settings", everything works
except for "send test message". for that, i get an error message saying
that it was unable to send test message. Please verify the email address
field. any ideas what could be wrong....i am going nuts!??!

 

[Jeff Stephenson [MSFT]]

What sort of error message are you getting when you try to send with
Outlook?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

Well I stared having the exact same problem this weekend! I have
searched all over the internet and tried to do most of the things that
you have done. I think the part that suprises me most is that the ISP
(Cox) says that isn't there problem. However I am unable to send
emails with Netscape either! I am really stuck and very upset.

"Derek Upson" <[email protected]> wrote in message

I am getting real frustrated. i have uninstalled outlook and reinstalled
it. i have tried everything that i can think of (even disabled anti-virus
software after doing a complete scan of the computer). nothing will work.
does anyone know why i can receive emails no problem and when you click on
test account settings everything works except for sending an outgoing
message? below are some of my previous posts.
i have tried that with no luck. i have mcaffee anti-virus online and i
disabled it. after disabling it, the same problem continued. anything else
that could cause this. i have already uninstalled and reinstalled the
software.

Do you have any anti-virus software installed on the machine that's having
the problem? That has been known to interfere with Outlook's connections.
Try disabling it if you have it, and if the problem goes away, check with
the vendor for an update to fix the problem.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


whenever I try replying to an email....i get an error message that says:

"the connection to the server was interupted. if the problem continues,
please contact your server administrator or ISP. the server

reponded:
421

out006.verizon.net Lost Connection to [141.149.XXX.YY]"

for the ip address, i replaced the last numbers with letters to

protect
the

actual address. i am behind a linksys firewall, but that has never mattered
and i have a second computer that i can use outlook on with no

problem.
on

this computer though...the message just gets stuck in the outbox. if i
strip away all of the body and try sending, no problem. if i go

into
the

account details and click on "Test Account Settings", everything works
except for "send test message". for that, i get an error message saying
that it was unable to send test message. Please verify the email address
field. any ideas what could be wrong....i am going nuts!??!