Outlook re-addresses messages following a "stuck" one...

  • Thread starter Thread starter GCulp
  • Start date Start date
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GCulp

My boss has had this happen twice so far on his PC. He
sends an email to a list of people... one or more of those
people did not have a valid email on his sending domain so
it stuck in the outbox (meaning he sent using our company
email server and accidentally included an email address
that used to be an email account on our server, but is no
more)... went to nobody b/c it stuck in the outbox - our
email server would not let the incorrectly addressed email
out so it held the message... he sends another email, not
realizing he's got one stuck in his Outbox, to someone
else and it goes out. He has two email accounts he emails
with from his home - our company email server (for
internal company addresses) and his home ISP mail server
account for email to everyone outside of our company
domain (b/c our company server does not allow relaying).
Well, the email that made it out got sent to everyone in
the "To:" list of the previous email stuck in the outbox.
The message does not show any signs that it should have
went anywhere but the recipient in the "To:" line, but it
made it to everyone on the list from the email that got
stuck in the outbox... well, almost everyone. The
incorrect address was the second-to-last email address on
the list and that address did not get the email nor the
address following it. Anyone ever heard of such a thing?
I need a fix! This is a HUGE bug!
 
Yeah, that's a nasty bug... I've heard of this once before (some time ago),
but the problem stopped before we were able to track it down. What version
of Outlook does your boss have? What sort of mail account(s)?
 
Could you turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q240347) and post
the smptlog.txt file after one of these occurances?

In what way does SP2 screw up receiving your daily business files? How does
it mess up your shared calendar (how do you even have one, POP3 doesn't
support that)? You may want to look into Outlook 2003 (soon to be
released), which I think you'll find much better than Outlook 2000.
 
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