Outlook question to challange all you MVP's out there.

  • Thread starter Thread starter Jason Nall
  • Start date Start date
J

Jason Nall

I am slowly migrating my users from a single Exchange 2000 box, to a cluster
Exchange 2003 server. I have 155 gas stations all over the east coast that
have pc's in them with email. My problem is that all the stores are not on
my corporate domain. What happens when I launch outlook is it prompts me
for the username, password, and domain. Once I enter it in, it logs in
fine, and there are no issues. The odd part about this is that on my "old"
Exchange 2000 box, it doesn't prompt the user. It just logs them in since
their username and password in the store are the same as that on their
mailbox...only difference is the domain. I called Microsoft about this, and
they told me that the fact that it prompts me is by design...and that it is
a fluke that it is working on the old server. My question to all you guru's
out there is this...does anyone know a reg hack, or an outlook client change
that will save the password or something like that. My issue is that we
have some software that automatically launches outlook to do some
processing, and it is becoming a pain for our managers to have to go back
and enter a username and password. Any help would be greatly
appreciated...as this is holding up my migration to the new hardware.
Thanks so much.


Jason Nall
 
Just for clarification, you say the only difference is the domain. Well if
the users are set to login to one domain and you are trying to get email
from another domain (even though they are trusted if that is the case)
Outlook will still prompt for a login for that domain. I may be way off
here but just a shot in the dark.
 
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