outlook PST ...no address look up !!!!

  • Thread starter Thread starter Hi-Soft
  • Start date Start date
H

Hi-Soft

If I copy the (outlook 2003) PST file from my desktop PC into the "Data file
management" folder on my Laptop...all looks good an in sync except I am then
unable to search for contacts in the address book...even though they ARE in
there .. the "Type a contact to find" search comes up blank !


Anyone no why this is happening ?


cheers,

Brian Canham
 
Because you havent configured your Contacts Folder to be used as an email
address book
Hint: examine properties of Contacts
 
You need to configure your Outlook Address Book Service on the new installation. Control Panel->Mail Icon->Accounts->Directories->Add.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Hi-Soft asked:

| If I copy the (outlook 2003) PST file from my desktop PC into the
| "Data file management" folder on my Laptop...all looks good an in
| sync except I am then unable to search for contacts in the address
| book...even though they ARE in there .. the "Type a contact to find"
| search comes up blank !
|
|
| Anyone no why this is happening ?
|
|
| cheers,
|
| Brian Canham
 
But I don't use Outlook for my email ...i use OE...!

I just use Outlook for diary, contacts, tasks etc..


cheers,
Hi-Soft
 
Thanks, I ended up sorting it out with some help :

this is the info that solved it :
Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for
your folder name.
2. On the Outlook Address Book tab, click to select the Show this
folder as an e-mail address book check box, type a descriptive name, and
then click OK.

--


cheers,

Brian Canham
"Milly Staples [MVP - Outlook]"
You need to configure your Outlook Address Book Service on the new
installation. Control Panel->Mail Icon->Accounts->Directories->Add.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Hi-Soft asked:

| If I copy the (outlook 2003) PST file from my desktop PC into the
| "Data file management" folder on my Laptop...all looks good an in
| sync except I am then unable to search for contacts in the address
| book...even though they ARE in there .. the "Type a contact to find"
| search comes up blank !
|
|
| Anyone no why this is happening ?
|
|
| cheers,
|
| Brian Canham
 
I realise that this has been discussed many times but i am still unable to
make my Contacts file an outlook address book. The relevant box in Contacts
Propoertiesis dimmed and canot be filled in.
Help pelase....

DL said:
which was what you were told in the first response

Hi-Soft said:
Thanks, I ended up sorting it out with some help :

this is the info that solved it :
Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for
your folder name.
2. On the Outlook Address Book tab, click to select the Show this
folder as an e-mail address book check box, type a descriptive name, and
then click OK.

--


cheers,

Brian Canham
"Milly Staples [MVP - Outlook]"
You need to configure your Outlook Address Book Service on the new
installation. Control Panel->Mail Icon->Accounts->Directories->Add.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Hi-Soft asked:

| If I copy the (outlook 2003) PST file from my desktop PC into the
| "Data file management" folder on my Laptop...all looks good an in
| sync except I am then unable to search for contacts in the address
| book...even though they ARE in there .. the "Type a contact to find"
| search comes up blank !
|
|
| Anyone no why this is happening ?
|
|
| cheers,
|
| Brian Canham
Click to expand...
Click to expand...
 
State the steps you followed here and what happened. Include your Outlook
version.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Mark said:
I realise that this has been discussed many times but i am still unable to
make my Contacts file an outlook address book. The relevant box in
Contacts
Propoertiesis dimmed and canot be filled in.
Help pelase....

DL said:
which was what you were told in the first response

Hi-Soft said:
Thanks, I ended up sorting it out with some help :

this is the info that solved it :
Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties
for
your folder name.
2. On the Outlook Address Book tab, click to select the Show this
folder as an e-mail address book check box, type a descriptive name,
and
then click OK.

--


cheers,

Brian Canham
"Milly Staples [MVP - Outlook]"
You need to configure your Outlook Address Book Service on the new
installation. Control Panel->Mail Icon->Accounts->Directories->Add.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Hi-Soft asked:

| If I copy the (outlook 2003) PST file from my desktop PC into the
| "Data file management" folder on my Laptop...all looks good an in
| sync except I am then unable to search for contacts in the address
| book...even though they ARE in there .. the "Type a contact to find"
| search comes up blank !
|
|
| Anyone no why this is happening ?
|
|
| cheers,
|
| Brian Canham
Click to expand...
Click to expand...
Click to expand...
 
I am using Outlook 2007 and Vista. I imported my contacts file form Outlook
2003 and XP (SP2)

At Accoutn Seetings, Outlook Addres Books is listed as a MAPI address book.
I then went to Contacts Properties and the Outlook Address Book tab but the
"Show this folder as an Outlook Address Book" is dimmed and cannot be
selected...

Looking forward to hearing from you

Mark
Russ Valentine said:
State the steps you followed here and what happened. Include your Outlook
version.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Mark said:
I realise that this has been discussed many times but i am still unable to
make my Contacts file an outlook address book. The relevant box in
Contacts
Propoertiesis dimmed and canot be filled in.
Help pelase....

DL said:
which was what you were told in the first response

Thanks, I ended up sorting it out with some help :

this is the info that solved it :
Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties
for
your folder name.
2. On the Outlook Address Book tab, click to select the Show this
folder as an e-mail address book check box, type a descriptive name,
and
then click OK.

--


cheers,

Brian Canham
"Milly Staples [MVP - Outlook]"
You need to configure your Outlook Address Book Service on the new
installation. Control Panel->Mail Icon->Accounts->Directories->Add.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Hi-Soft asked:

| If I copy the (outlook 2003) PST file from my desktop PC into the
| "Data file management" folder on my Laptop...all looks good an in
| sync except I am then unable to search for contacts in the address
| book...even though they ARE in there .. the "Type a contact to find"
| search comes up blank !
|
|
| Anyone no why this is happening ?
|
|
| cheers,
|
| Brian Canham
Click to expand...
Click to expand...
Click to expand...
 
You never import Outlook data into Outlook. In Outlook 2007 it will corrupt
your Outlook profile and disable your entire address book service. You must
create a new profile and migrate your data file correctly: open the file in
the new profile, set it as your default, and then you will be able to enable
the Contacts Folder as an email address book.
--
Russ Valentine
[MVP-Outlook]
Mark said:
I am using Outlook 2007 and Vista. I imported my contacts file form Outlook
2003 and XP (SP2)

At Accoutn Seetings, Outlook Addres Books is listed as a MAPI address
book.
I then went to Contacts Properties and the Outlook Address Book tab but
the
"Show this folder as an Outlook Address Book" is dimmed and cannot be
selected...

Looking forward to hearing from you

Mark
Russ Valentine said:
State the steps you followed here and what happened. Include your Outlook
version.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Mark said:
I realise that this has been discussed many times but i am still unable
to
make my Contacts file an outlook address book. The relevant box in
Contacts
Propoertiesis dimmed and canot be filled in.
Help pelase....

:

which was what you were told in the first response

Thanks, I ended up sorting it out with some help :

this is the info that solved it :
Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click
Properties
for
your folder name.
2. On the Outlook Address Book tab, click to select the Show
this
folder as an e-mail address book check box, type a descriptive name,
and
then click OK.

--


cheers,

Brian Canham
"Milly Staples [MVP - Outlook]"
You need to configure your Outlook Address Book Service on the new
installation. Control Panel->Mail Icon->Accounts->Directories->Add.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Hi-Soft asked:

| If I copy the (outlook 2003) PST file from my desktop PC into the
| "Data file management" folder on my Laptop...all looks good an in
| sync except I am then unable to search for contacts in the address
| book...even though they ARE in there .. the "Type a contact to
find"
| search comes up blank !
|
|
| Anyone no why this is happening ?
|
|
| cheers,
|
| Brian Canham
Click to expand...
Click to expand...
Click to expand...
 
THANK YOU VERY MUCH!!!

Russ Valentine said:
You never import Outlook data into Outlook. In Outlook 2007 it will corrupt
your Outlook profile and disable your entire address book service. You must
create a new profile and migrate your data file correctly: open the file in
the new profile, set it as your default, and then you will be able to enable
the Contacts Folder as an email address book.
--
Russ Valentine
[MVP-Outlook]
Mark said:
I am using Outlook 2007 and Vista. I imported my contacts file form Outlook
2003 and XP (SP2)

At Accoutn Seetings, Outlook Addres Books is listed as a MAPI address
book.
I then went to Contacts Properties and the Outlook Address Book tab but
the
"Show this folder as an Outlook Address Book" is dimmed and cannot be
selected...

Looking forward to hearing from you

Mark
Russ Valentine said:
State the steps you followed here and what happened. Include your Outlook
version.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I realise that this has been discussed many times but i am still unable
to
make my Contacts file an outlook address book. The relevant box in
Contacts
Propoertiesis dimmed and canot be filled in.
Help pelase....

:

which was what you were told in the first response

Thanks, I ended up sorting it out with some help :

this is the info that solved it :
Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click
Properties
for
your folder name.
2. On the Outlook Address Book tab, click to select the Show
this
folder as an e-mail address book check box, type a descriptive name,
and
then click OK.

--


cheers,

Brian Canham
"Milly Staples [MVP - Outlook]"
You need to configure your Outlook Address Book Service on the new
installation. Control Panel->Mail Icon->Accounts->Directories->Add.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Hi-Soft asked:

| If I copy the (outlook 2003) PST file from my desktop PC into the
| "Data file management" folder on my Laptop...all looks good an in
| sync except I am then unable to search for contacts in the address
| book...even though they ARE in there .. the "Type a contact to
find"
| search comes up blank !
|
|
| Anyone no why this is happening ?
|
|
| cheers,
|
| Brian Canham
Click to expand...
Click to expand...
Click to expand...
 
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