Outlook.pst is not compatible when I move to new system

[DMALS]

Had system crash and bought new system. Outlook PST was on data drive which
is accessible to new system. Same version of office on new and old system,
yet get the message that Outlook.pst is not compatible with this version of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I MUST access

 

[Vince Averello [MVP - Outlook]]

What version of Outlook are you using? Also, have you applied all the
appropriate patches to the new system?

 

[DMALS]

I just installed officeXP and let system update the office files through
microsoft update. Used whatever patches were automatically suggested. I
paid no attention on original system to what specific patches were installed
over time, just used those that Update would suggest. Does this answer the
question?

 

[DMALS]

Sorry to disappoint. It is Office XP. Same disc/ license used on both the
old system before crash and the new system. The OS in both cases is XPPro

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file with an older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]

Had system crash and bought new system. Outlook PST was on data drive
which
is accessible to new system. Same version of office on new and old
system,
yet get the message that Outlook.pst is not compatible with this version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I MUST access

 

[DL]

How are you trying to connect your data files to Outlook?
Were the data files on this drive backups, if so how were they created, or
are they the origonal data files conected to the old Outlook?

Sorry to disappoint. It is Office XP. Same disc/ license used on both
the
old system before crash and the new system. The OS in both cases is XPPro

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file with an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]

Had system crash and bought new system. Outlook PST was on data drive
which
is accessible to new system. Same version of office on new and old
system,
yet get the message that Outlook.pst is not compatible with this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I MUST
access

 

[DMALS]

They are the original data files that were on my D rather than C drive in the
original system.

I have tried 1. to import from them. 2. to simply replace the new
Outlook.pst (created when I opened Outlook the first time) while outlook was
closed of course. 3. Tried to open it as a second pst from within outlook.

How are you trying to connect your data files to Outlook?
Were the data files on this drive backups, if so how were they created, or
are they the origonal data files conected to the old Outlook?

Sorry to disappoint. It is Office XP. Same disc/ license used on both
the
old system before crash and the new system. The OS in both cases is XPPro

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file with an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Had system crash and bought new system. Outlook PST was on data drive
which
is accessible to new system. Same version of office on new and old
system,
yet get the message that Outlook.pst is not compatible with this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I MUST
access

 

[DL]

If they are located on a second drive, and they were created with the same
version of Outlook, if within OL you do a file>Open and receive this err msg
then it would appear your data files were corrupted during the previous PC
crash.
If you run scanpst.exe on this data file does it report anything?

They are the original data files that were on my D rather than C drive in
the
original system.

I have tried 1. to import from them. 2. to simply replace the new
Outlook.pst (created when I opened Outlook the first time) while outlook
was
closed of course. 3. Tried to open it as a second pst from within outlook.

How are you trying to connect your data files to Outlook?
Were the data files on this drive backups, if so how were they created,
or
are they the origonal data files conected to the old Outlook?

Sorry to disappoint. It is Office XP. Same disc/ license used on both
the
old system before crash and the new system. The OS in both cases is
XPPro

:

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file with an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Had system crash and bought new system. Outlook PST was on data
drive
which
is accessible to new system. Same version of office on new and old
system,
yet get the message that Outlook.pst is not compatible with this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I MUST
access

 

[Russ Valentine [MVP-Outlook]]

Then you have not provided accurate information. Try again.
--
Russ Valentine
[MVP-Outlook]

Sorry to disappoint. It is Office XP. Same disc/ license used on both
the
old system before crash and the new system. The OS in both cases is XPPro

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file with an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]

Had system crash and bought new system. Outlook PST was on data drive
which
is accessible to new system. Same version of office on new and old
system,
yet get the message that Outlook.pst is not compatible with this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I MUST
access

 

[DMALS]

As stated below.
Since you are sure that my information is inaccurate, you do not need to
continue trying to be of aid by repeating yourself. I'll thank you anyway
for your MVP opinion.

Then you have not provided accurate information. Try again.
--
Russ Valentine
[MVP-Outlook]

Sorry to disappoint. It is Office XP. Same disc/ license used on both
the
old system before crash and the new system. The OS in both cases is XPPro

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file with an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Had system crash and bought new system. Outlook PST was on data drive
which
is accessible to new system. Same version of office on new and old
system,
yet get the message that Outlook.pst is not compatible with this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I MUST
access

 

[DMALS]

I ran scanpst after getting your msg below.
It reported and then fixed two errors. However, the result was that then
the recovered personal folders were all blank. The pst file itself is still
995MB large but none of my messages ( nor any of the unique sort folders I'd
created) seem to have been recovered.
I'm glad scanpst made a bak file first.

If they are located on a second drive, and they were created with the same
version of Outlook, if within OL you do a file>Open and receive this err msg
then it would appear your data files were corrupted during the previous PC
crash.
If you run scanpst.exe on this data file does it report anything?

They are the original data files that were on my D rather than C drive in
the
original system.

I have tried 1. to import from them. 2. to simply replace the new
Outlook.pst (created when I opened Outlook the first time) while outlook
was
closed of course. 3. Tried to open it as a second pst from within outlook.

How are you trying to connect your data files to Outlook?
Were the data files on this drive backups, if so how were they created,
or
are they the origonal data files conected to the old Outlook?

Sorry to disappoint. It is Office XP. Same disc/ license used on both
the
old system before crash and the new system. The OS in both cases is
XPPro

:

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file with an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Had system crash and bought new system. Outlook PST was on data
drive
which
is accessible to new system. Same version of office on new and old
system,
yet get the message that Outlook.pst is not compatible with this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I MUST
access

 

[Peter Foldes]

You are using a newer version of *.pst then your present Outlook. The error message is because of that. Did you at any time have a version of OL higher then at present. Be it Trial or not

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Then you have not provided accurate information. Try again.
--
Russ Valentine
[MVP-Outlook]

Sorry to disappoint. It is Office XP. Same disc/ license used on both
the
old system before crash and the new system. The OS in both cases is XPPro

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file with an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Had system crash and bought new system. Outlook PST was on data drive
which
is accessible to new system. Same version of office on new and old
system,
yet get the message that Outlook.pst is not compatible with this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I MUST
access

 

[DL]

Presumably you did check the views when you connected this pst to outlook?

I ran scanpst after getting your msg below.
It reported and then fixed two errors. However, the result was that then
the recovered personal folders were all blank. The pst file itself is
still
995MB large but none of my messages ( nor any of the unique sort folders
I'd
created) seem to have been recovered.
I'm glad scanpst made a bak file first.

If they are located on a second drive, and they were created with the
same
version of Outlook, if within OL you do a file>Open and receive this err
msg
then it would appear your data files were corrupted during the previous
PC
crash.
If you run scanpst.exe on this data file does it report anything?

They are the original data files that were on my D rather than C drive
in
the
original system.

I have tried 1. to import from them. 2. to simply replace the new
Outlook.pst (created when I opened Outlook the first time) while
outlook
was
closed of course. 3. Tried to open it as a second pst from within
outlook.

:

How are you trying to connect your data files to Outlook?
Were the data files on this drive backups, if so how were they
created,
or
are they the origonal data files conected to the old Outlook?

Sorry to disappoint. It is Office XP. Same disc/ license used on
both
the
old system before crash and the new system. The OS in both cases is
XPPro

:

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file with
an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Had system crash and bought new system. Outlook PST was on data
drive
which
is accessible to new system. Same version of office on new and
old
system,
yet get the message that Outlook.pst is not compatible with this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I
MUST
access

 

[Russ Valentine [MVP-Outlook]]

The error message you are getting means that the PST file you are using was
created in a newer version of Outlook than Outlook 2002. So it is simply not
possible that your Outlook versions were the same. Moreover, you compounded
the problem by exporting your data. Exporting does not permit you to control
the format of the data file. So the error message is correct. Your PST file
is not compatible with Outlook 2002.
You can only open this file in a newer version of Outlook. Once you do, you
can create a PST file in the older "Outlook 97-2002" format and copy the
data into that file. That file will be compatible with Outlook 2002.
--
Russ Valentine
[MVP-Outlook]

As stated below.
Since you are sure that my information is inaccurate, you do not need to
continue trying to be of aid by repeating yourself. I'll thank you anyway
for your MVP opinion.

Then you have not provided accurate information. Try again.
--
Russ Valentine
[MVP-Outlook]

Sorry to disappoint. It is Office XP. Same disc/ license used on both
the
old system before crash and the new system. The OS in both cases is
XPPro

:

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file with an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Had system crash and bought new system. Outlook PST was on data
drive
which
is accessible to new system. Same version of office on new and old
system,
yet get the message that Outlook.pst is not compatible with this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I MUST
access

 

[Brian Tillman [MVP - Outlook]]

I ran scanpst after getting your msg below.
It reported and then fixed two errors. However, the result was that then
the recovered personal folders were all blank. The pst file itself is
still
995MB large but none of my messages ( nor any of the unique sort folders
I'd
created) seem to have been recovered.
I'm glad scanpst made a bak file first.

I suspect it was damaged in the crash, then, and that scanpst can't handle
the particular corruption. Consider a commercial Office/pst recovery tool.
Many of them are more capable than scanpst.

 

[deysbusiness.com]

Hi,

I am getting this error message when I am trying to open a pst file:

"*.pst is not a personal folders file" and it is only 29 MB in size.

Please help me to solve this problem.

Regards
Shubhankar
http://deysbusiness.com

Presumably you did check the views when you connected this pst to outlook?

I ran scanpst after getting your msg below.
It reported and then fixed two errors. However, the result was that then
the recovered personal folders were all blank. The pst file itself is
still
995MB large but none of my messages ( nor any of the unique sort folders
I'd
created) seem to have been recovered.
I'm glad scanpst made a bak file first.

If they are located on a second drive, and they were created with the
same
version of Outlook, if within OL you do a file>Open and receive this err
msg
then it would appear your data files were corrupted during the previous
PC
crash.
If you run scanpst.exe on this data file does it report anything?

They are the original data files that were on my D rather than C drive
in
the
original system.

I have tried 1. to import from them. 2. to simply replace the new
Outlook.pst (created when I opened Outlook the first time) while
outlook
was
closed of course. 3. Tried to open it as a second pst from within
outlook.

:

How are you trying to connect your data files to Outlook?
Were the data files on this drive backups, if so how were they
created,
or
are they the origonal data files conected to the old Outlook?

Sorry to disappoint. It is Office XP. Same disc/ license used on
both
the
old system before crash and the new system. The OS in both cases is
XPPro

:

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file with
an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Had system crash and bought new system. Outlook PST was on data
drive
which
is accessible to new system. Same version of office on new and
old
system,
yet get the message that Outlook.pst is not compatible with this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I
MUST
access

 

[DL]

and dont multi post

Hi,

I am getting this error message when I am trying to open a pst file:

"*.pst is not a personal folders file" and it is only 29 MB in size.

Please help me to solve this problem.

Regards
Shubhankar
http://deysbusiness.com

Presumably you did check the views when you connected this pst to
outlook?

I ran scanpst after getting your msg below.
It reported and then fixed two errors. However, the result was that
then
the recovered personal folders were all blank. The pst file itself is
still
995MB large but none of my messages ( nor any of the unique sort
folders
I'd
created) seem to have been recovered.
I'm glad scanpst made a bak file first.


:

If they are located on a second drive, and they were created with the
same
version of Outlook, if within OL you do a file>Open and receive this
err
msg
then it would appear your data files were corrupted during the
previous
PC
crash.
If you run scanpst.exe on this data file does it report anything?

They are the original data files that were on my D rather than C
drive
in
the
original system.

I have tried 1. to import from them. 2. to simply replace the new
Outlook.pst (created when I opened Outlook the first time) while
outlook
was
closed of course. 3. Tried to open it as a second pst from within
outlook.

:

How are you trying to connect your data files to Outlook?
Were the data files on this drive backups, if so how were they
created,
or
are they the origonal data files conected to the old Outlook?

Sorry to disappoint. It is Office XP. Same disc/ license used
on
both
the
old system before crash and the new system. The OS in both cases
is
XPPro

:

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file
with
an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Had system crash and bought new system. Outlook PST was on
data
drive
which
is accessible to new system. Same version of office on new
and
old
system,
yet get the message that Outlook.pst is not compatible with
this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I
MUST
access

 

[Diane Poremsky [MVP]]

that often happens because the pst is marked read only or was corrupted.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi,

I am getting this error message when I am trying to open a pst file:

"*.pst is not a personal folders file" and it is only 29 MB in size.

Please help me to solve this problem.

Regards
Shubhankar
http://deysbusiness.com

Presumably you did check the views when you connected this pst to
outlook?

I ran scanpst after getting your msg below.
It reported and then fixed two errors. However, the result was that
then
the recovered personal folders were all blank. The pst file itself is
still
995MB large but none of my messages ( nor any of the unique sort
folders
I'd
created) seem to have been recovered.
I'm glad scanpst made a bak file first.


:

If they are located on a second drive, and they were created with the
same
version of Outlook, if within OL you do a file>Open and receive this
err
msg
then it would appear your data files were corrupted during the
previous
PC
crash.
If you run scanpst.exe on this data file does it report anything?

They are the original data files that were on my D rather than C
drive
in
the
original system.

I have tried 1. to import from them. 2. to simply replace the new
Outlook.pst (created when I opened Outlook the first time) while
outlook
was
closed of course. 3. Tried to open it as a second pst from within
outlook.

:

How are you trying to connect your data files to Outlook?
Were the data files on this drive backups, if so how were they
created,
or
are they the origonal data files conected to the old Outlook?

Sorry to disappoint. It is Office XP. Same disc/ license used
on
both
the
old system before crash and the new system. The OS in both cases
is
XPPro

:

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file
with
an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Had system crash and bought new system. Outlook PST was on
data
drive
which
is accessible to new system. Same version of office on new
and
old
system,
yet get the message that Outlook.pst is not compatible with
this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that I
MUST
access

 

[DL]

The OP has posted this in at least two groups, 5 times in the space of 10
minutes

that often happens because the pst is marked read only or was corrupted.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi,

I am getting this error message when I am trying to open a pst file:

"*.pst is not a personal folders file" and it is only 29 MB in size.

Please help me to solve this problem.

Regards
Shubhankar
http://deysbusiness.com

Presumably you did check the views when you connected this pst to
outlook?

I ran scanpst after getting your msg below.
It reported and then fixed two errors. However, the result was that
then
the recovered personal folders were all blank. The pst file itself is
still
995MB large but none of my messages ( nor any of the unique sort
folders
I'd
created) seem to have been recovered.
I'm glad scanpst made a bak file first.


:

If they are located on a second drive, and they were created with the
same
version of Outlook, if within OL you do a file>Open and receive this
err
msg
then it would appear your data files were corrupted during the
previous
PC
crash.
If you run scanpst.exe on this data file does it report anything?

They are the original data files that were on my D rather than C
drive
in
the
original system.

I have tried 1. to import from them. 2. to simply replace the new
Outlook.pst (created when I opened Outlook the first time) while
outlook
was
closed of course. 3. Tried to open it as a second pst from within
outlook.

:

How are you trying to connect your data files to Outlook?
Were the data files on this drive backups, if so how were they
created,
or
are they the origonal data files conected to the old Outlook?

Sorry to disappoint. It is Office XP. Same disc/ license used
on
both
the
old system before crash and the new system. The OS in both
cases is
XPPro

:

Same Outlook version? No way.
Try posting again, with accurate information.
This message only arises when you are using a newer data file
with
an
older
version of Outlook.
--
Russ Valentine
[MVP-Outlook]
Had system crash and bought new system. Outlook PST was on
data
drive
which
is accessible to new system. Same version of office on new
and
old
system,
yet get the message that Outlook.pst is not compatible with
this
version
of
the Personal Folders information service.

I have 10 years worth of folders and email records here that
I
MUST
access