Outlook .pst file is not there

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,
My Outlook calendar and reminders do not display. The error message tells
me to run "scanpst.exe" on the "outlook.pst" file to correct the errors.

I cannot locate this .pst file. It is not in the folder that is shown in the
error message, and I have used Search to no results. BTW -- I have read the
comments in others posts on this, and I do have the Search function set to
find "hidden files and folders."

Any help is appreciated. Thanks! -- IA
 
it is not a .pst file but an .exe file. Look for scanpst.exe.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, IA asked:

| Hi,
| My Outlook calendar and reminders do not display. The error message
| tells me to run "scanpst.exe" on the "outlook.pst" file to correct
| the errors.
|
| I cannot locate this .pst file. It is not in the folder that is shown
| in the error message, and I have used Search to no results. BTW -- I
| have read the comments in others posts on this, and I do have the
| Search function set to find "hidden files and folders."
|
| Any help is appreciated. Thanks! -- IA
 
IA said:
I cannot locate this .pst file. It is not in the folder that is shown
in the error message, and I have used Search to no results.
Click to expand...

Open Windows Explorer and enter this in the Address field:

%UserProfile\Local Settings\Application Data\Microsoft\Outlook

Click Go and I bet you'll see it. If you still think you don't, then I
suspect you have the "Hide known file types" folder option enabled.
 
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