Outlook pst file incompatable

  • Thread starter Thread starter Tom
  • Start date Start date
T

Tom

Any advise on the following would be appreciated:

On my laptop I have Outlook 2003 and on my pc Outlook 2002.

When I try to export the Inbox messages to a pst file, on the laptop, and
inport that file to the Inbox on the pc I get the message 'The file is not
compatable with this version of the persona; folders information service'.

What is causing this problem and how can it be overcome?

TIA

Tom
 
Tom said:
Any advise on the following would be appreciated:

On my laptop I have Outlook 2003 and on my pc Outlook 2002.

When I try to export the Inbox messages to a pst file,
Click to expand...

Firstly, don't use the Export function for moving data from one outlook to
another.

On the laptop - in Outlook, go to File-New-Outlook data file and make sure
you create one in the Outlook 97-2002 format. Then copy your Inbox mails to
that pst file. Close Outlook, Copy the new pst file to your desktop. On the
desktop, in Outlook go to File-Open-Outlook data file and navigate to where
you copied it to.

HTH
 
Many thanks

Will try your suggestions

Tom
Gordon said:
Firstly, don't use the Export function for moving data from one outlook to
another.

On the laptop - in Outlook, go to File-New-Outlook data file and make sure
you create one in the Outlook 97-2002 format. Then copy your Inbox mails
to that pst file. Close Outlook, Copy the new pst file to your desktop. On
the desktop, in Outlook go to File-Open-Outlook data file and navigate to
where you copied it to.

HTH
Click to expand...
 
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