Outlook problems thru VPN over DSL.

  • Thread starter Thread starter gregb369
  • Start date Start date
G

gregb369

Here's the deal, 2 computers:

Computer A: Is remote using Bellsouth Fast Access connecting Outlook through
VPN to an Windows 2000 Server with Exchange 5.5. This computer has no
connection problem.

Computer B: Also remote using Bellsouth Fast Access connecting Outlook
through VPN to the same server. This user is about 10 miles down the road
from Computer A. If you connect it's VPN, and open Outlook properties and
try to "check name" (you can use the same mailbox name that is used on
Computer A), it just sits there. It will not check name. Then of course,
if you try to just go into Outlook, it just sits on an hour glass. While
the VPN is connected, I can ping the server by name and get a reply.

If it is going through VPN, then port blocking (ie. 135) by the isp shouldn'
t be the issue. Even if it was, it's the same isp for both machines. I
couldn't imagine that Bellsouth would port block in one area of town and not
in the next area over (but I could be wrong). Either way, it's going
through VPN anyway. I did try connecting a VPN from Computer B to a
completely different server (my own Windows 2000 Server with Exchange 2000)
and Outlook checked name and performed fine.

If the problem is:

The computer, then why would my own vpn and mailbox work on Computer B?
The isp, then why would it work at Computer A and not at Computer B?
The server, then why does Computer A going to this server not have a
problem?
The mailbox, then why would this mailbox open fine on Computer A?

I just don't know what I am missing here. Do you?

Thanks,
Greg
 
Couple of thoughts for computer b.

1) personal firewall installed (or if windows xp, the built-in firewall)
2) the computer is having trouble resolving via wins. (remember, a ping
only tests dns. outlook 97/2002 are still primarly wins based.) try adding
the server name and ip address to computer b's hosts & lmhosts files.
3) you never mentioned desktop operating system. are both win2k or xp?
what vpn client are you using? the reason that i ask is that nortel's vpn
4.15 client does not work on xp but works grand on 2k. V 4.65 is the first
nortel vpn client to support xp.
 
Back
Top