Outlook problems - 7-12-03

  • Thread starter Thread starter Keith
  • Start date Start date
K

Keith

I'm having problems with Outlook 2000 (office pro). When trying to start it
up, I see the Outlook splash screen, but it never comes up, I ctl-alt-del
and it's not responding. I uninstalled and reinstalled but still nothing.
I'm running win 98 second edition.

TIA
 
Fixed it!! Thanks Jocelyn

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remove .ns to email
Jocelyn Fiorello said:
You may have a corrupted outcmd.dat file. This is the file that stores
your toolbar customizations, and when it becomes corrupted, Outlook
can't use it at startup to build your toolbars, thus causing the
hangups. Try renaming or deleting your outcmd.dat file while Outlook is
closed. Renaming it might be the best idea if you have a lot of
customizations that you'd prefer not to lose; that way if renaming the
file doesn't solve your problem, you may be able to restore it later
when you do get Outlook working properly again.

Note: If you're using Windows 2000 or XP, you'll need to search in
hidden and system folders to find the outcmd.dat file.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***
 
Welcome :-)

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


Keith said:
Fixed it!! Thanks Jocelyn
 
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