S
Sally
I have MS Office 2003 Student edition. My Outlook was working fine until
last night. An automatic update ran itself on my computer (not sure exactly
what the update was - I think it was an XP update) and my computer shut
itself down. After re-booting, everything is working properly except
Outlook, which is not sending or receiving emails. In fact, at this point, I
can't even get it to open again. When it was open earlier today and I was
getting error message, it said something about the server but I didn't write
it down. I checked with my ISP and they verified all of the settings are
fine and said it's a Microsoft problem. Of course, even though it seems
clear to me that the automatic update caused this problem, MS is telling me I
have to pay to get support to fix the problem. Hopefully, someone on this
newsgroup can help!
thanks,
last night. An automatic update ran itself on my computer (not sure exactly
what the update was - I think it was an XP update) and my computer shut
itself down. After re-booting, everything is working properly except
Outlook, which is not sending or receiving emails. In fact, at this point, I
can't even get it to open again. When it was open earlier today and I was
getting error message, it said something about the server but I didn't write
it down. I checked with my ISP and they verified all of the settings are
fine and said it's a Microsoft problem. Of course, even though it seems
clear to me that the automatic update caused this problem, MS is telling me I
have to pay to get support to fix the problem. Hopefully, someone on this
newsgroup can help!
thanks,