Outlook Not Responding

  • Thread starter Thread starter Tom
  • Start date Start date
T

Tom

I have installed the 30 trial version of SpamKiller from
MacAfee. Having done that, Outlook opens...but doesn't
respond. I have uninstalled SpamKiller...still not able
to run Outlook.

I have uninstalled and reinstalled Office 2000
twice....to no avail.

Obviously something is corrupted somewhere.

Can anyone help?
 
You may have a corrupted outcmd.dat file. This is the file that stores
your toolbar customizations, and when it becomes corrupted (as it often
does), Outlook can't use it at startup to build your toolbars, thus
causing the hangups. Try renaming or deleting your outcmd.dat file
while Outlook is closed. Renaming it might be the best idea if you have
a lot of customizations that you'd prefer not to lose; that way if
renaming the file doesn't solve your problem, you may be able to restore
it later when you do get Outlook working properly again.

Note: If you're using Windows 2000 or XP, you'll need to search in
hidden and system folders to find the outcmd.dat file.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
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