Outlook not pulling pop email received when closed

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sijcar123123

The problem occurs when I receive an email whilst my outlook is turned
off (computer not on, or app. not open). When I open up outlook it
doesn't receive any of the emails that were sent to me whilst Outlook
was closed.

I have a funny feeling this has an insanely simple solution, because I
imagine that this "problem" would be ideal for someone using say two
computers, both with Outlook, and POP setup so that they only receive
the email on one computer.

Thank you in advance for any help given, it is greatly appreciated!!

Kind regards,

Simon
 
Did you configure Outlook to poll automatically? Do so. If you don't know,
we can't tell you without knowing your Outlook version.
 
Hi

My outlook version is:

12.0.4518.1014


I dont know how to tell outlook to pull auto...

Thanks in advance.

Simon
 
in message
The problem occurs when I receive an email whilst my outlook is
turned
off (computer not on, or app. not open). When I open up outlook it
doesn't receive any of the emails that were sent to me whilst
Outlook
was closed.

I have a funny feeling this has an insanely simple solution, because
I
imagine that this "problem" would be ideal for someone using say two
computers, both with Outlook, and POP setup so that they only
receive
the email on one computer.


Why do you expect software residing on your hard drive in files to be
able to do anything when it has not been loaded into memory?
Absolutely nothing runs in the OS unless it is in memory.

If instead you meant to say that Outlook doesn't retrieve new e-mails
when it is started would also mean that it never retrieves any e-mails
(and perhaps that you must do the poll manually). Do pending e-mails
in your mailbox get retrieved by Outlook when you hit F9 in Outlook or
use the Send-Receive menu? If so, it looks like you do not have
Outlook configured to do automatic polling of your e-mail accounts.
You didn't mention WHICH version of Outlook that you use. In OL2002,
use Tools -> Send & Receive Settings -> Define Send & Receive Groups,
and enable the online poll interval to whatever you want (keep above 5
minutes to prevent abusing your e-mail provider; I set mine to 10
minutes).
 
I don't think I have explained the problem very well.

I am receiving emails fine when outlook is running.

When outlook is not running I, of course, would never expect to
receive emails to OL. That's obvious. But, I will receive emails to my
email account (in my case, googlemail).

Now this is where the problem occurs. If i receive an email when my
outlook is closed, when i open outlook again, it does not retrieve the
emails that were sent to me whilst outlook was closed... (even after a
send and receive)

I am not too sure that the word 'poll' actually means. Though, I have
always had an auto send and receive interval stated.

Hope this clarifies the problem.

Kind regards, Simon
 
I don't think I have explained the problem very well.

I am receiving emails fine when outlook is running.

When outlook is not running I, of course, would never expect to
receive emails to OL. That's obvious. But, I will receive emails to
my
email account (in my case, googlemail).

Now this is where the problem occurs. If i receive an email when my
outlook is closed, when i open outlook again, it does not retrieve
the
emails that were sent to me whilst outlook was closed... (even after
a
send and receive)

I am not too sure that the word 'poll' actually means. Though, I
have
always had an auto send and receive interval stated.

Hope this clarifies the problem.


Well, Gmail is still in beta status and been that way for something
like 2 years, or more, and I don't think it ever will be out of beta
because Google expends no resources in fixing problems with their POP3
*emulation* that were reported in Feb 2006. Gmail's emulation of POP3
sucks. Hopefully you also realize that they are playing with their
anti-spam quotas which has resulted in many users complaining of
getting "Sector 5" bounces for failed delivery (which means the user
violated some unspecified anti-spam quota referenced by their TOS).
And you do know, right, that you can only send to 500 recipients
maximum (not e-mails but *recipients*) per day from a Gmail account
but only to 100 recipients if using the POP3 emulation.

Normally it is the e-mail client that tracks which mails it has
downloaded by recording their message IDs. While an e-mail account is
defined, every e-mail is supposed to have a unique ID assigned to it
by that mail server during the lifetime of that e-mail account. The
mail server has no clue as to which are new and old e-mails. It only
knows which e-mails it has. It is up to the e-mail client to track
which ones have been yanked before (marked as old) and which ones in
the mailbox are new since the last visit (their message ID not yet
recorded so they are "new" but only to that instance of the e-mail
client). Gmail doesn't work that way.

I, too, have received e-mails in Gmail which are "new" (to the e-mail
client) but which the e-mail client doesn't yank to itself. When I
look in the troubleshooting logfile, I see that when the client issued
a LIST command to the POP3 server to get a list of e-mails that the
Gmail server send a null list. So the e-mail client doesn't get a
list of e-mails in the Gmail mailbox which means, to the e-mail
client, that there are no e-mails to be found there. Since Gmail is
returning an incorrect result to the LIST command, the e-mail client
ends the mail session because it was told there were no e-mails in
your Gmail mailbox. That's a ****up on Google's end.

I abandoned the flaky Gmail account a long time ago but still login
every couple of months to keep it active (in case Google ever decides
to fix their defective POP3 emulation, or instead actually provide a
real POP3 server). I'm not sure how to get Gmail to resync itself so
it begins reporting the list of e-mails it currently has in its
mailbox (whether they are new or old to the e-mail client connecting
to it). My guess is to move all current items out of Gmail's Inbox to
a user-defined alternate folder and hope that new ones coming into the
Gmail account get the item list updated that it *must* report to an
e-mail client in the LIST command.

Another problem with Gmail's *emulation* of POP3 is that it will
emulate the DELE command from the e-mail client although the e-mail
client never sent one. Normally a POP3 client will issue a LIST
command (to see if there are any items present at all in the mailbox),
a UID command (to get the message IDs of each item so the e-mail
client can compare with its prior list to determine which are missing
and the "new" items since its last visit), and then a RETR (retrieve)
command for each "new" item it has been told about. Then most POP3
clients issue a DELE command to remove the server copy since a local
copy exists. Sometimes the DELE could be right after each RETR
command or, like Outlook, it does all the RETR commands first and then
follows with a bunch of DELE commands (so if the mail session is
aborted before sending the DELE then Outlook doesn't updated its UID
list and they are all still up on the server and Outlook yanks them
all again so you get duplicates). If a user doesn't want their POP3
client to delete the server-side copy then they configure it to leave
the mails on the server - but that won't work with Gmail. If you use
a mail monitor to check for new mails, Gmail treats the TOP command
(which gets the first N lines of each item) the same as a RETR
command. The result is that Gmail treats TOP like a RETR and then
Gmail, in their miniscule wisdom, does a DELE so their POP3 server
won't show that item on the next visit. Because you saw a new mail
using the mail monitor, you revisit using your e-mail client which
then doesn't find that item anymore because of Gmail stupidly issuing
the equivalent of a DELE when the mail monitor never issued that
command (and it never issued a RETR, either).

And, true to Google's simple minds, they require the user to enable
ActiveX to use their webmail interface. A-holes they be.

POP3 emulation at Gmail sucks. It will continue to have problems
until they either fix it or replace it. They haven't fixed existing
problems in 2 years. I doubt much will change in another 2 years. I
gave up on them. You might want to start looking elsewhere for a
freebie e-mail account, too.
 
I might just do that!!

What free email providers offer a better pop3 service?


BlueBottle
At one time, they were slow to deliver outbound e-mails (they batched
them up and sent out about once an hour). Don't use their
challenge-response option as it could get you blacklisted by spewing
out misdirected "challenge spam" backscatter. Read the following
about why C-R is irresponsible and only used by uneducated or selfish
e-mail users:
http://spamcop.net/fom-serve/cache/329.html#CR
http://spamlinks.net/filter-cr.htm#issues-harmful
http://spamlinks.net/prevent-secure-backscatter-fake.htm
http://spamlinks.net/prevent-secure-backscatter.htm

Yahoo
Some of the Yahoo regional domains still permit access to their POP3
and SMTP hosts for freebie account, like .co.uk and .co.au. The
Yahoo.com (USA) domain does not and requires you pay for an account to
get POP3/SMTP access - but you can use YahooPOPs to get around that.
YPOPs runs as a local POP3-to-HTTP protocol converter proxy (so it
adds another level of instability). You connect your POP3 client to
YPOPs which connects using HTTP to Yahoo. My experience over using
for a couple years is that it went unresponsive about 2 to 3 times per
week, I'd have to determine why I wasn't getting my e-mails, and then
found YPOPs was dead and had to kill and restart it. Also, if Yahoo
changes their web pages or the URLs to them (which YPOPs uses) then it
can take a week before the author updates YPOPs to match the change;
else, you're without e-mails until YPOPs works with Yahoo again.
Another problem is that on rare occasion Yahoo will intercede the
login procedure with a web page where a human is required to read a
code in an image and enter it to continue the login, and after that it
won't show up again until another week or maybe for many months.
Until you use their webmail interface to do the login to get past this
rare intervening page, YPOPs won't work because it can't do the image
code reading for you. Note that you should still probably use your
own ISP's SMTP server for your outbound e-mails. All outbound e-mails
sent through Yahoo (via YPOPs) will get spamified with their promo
signature appended to the end of your message. So I receive from
Yahoo (using YPOPs) but send using my ISP's SMTP server.

AOL
AOL is giving away either usernames at preset domains or you can
create your own domain for free. I chose the later so I could have a
domain that was my lastname. You get a 1-year domain registration (I
don't know if they'll charge after the year expires to renew) that
includes e-mail service using POP3 and SMTP hosts. I created one
using my lastname so my e-mail address looks like
<firstname>@<lastname>.net. OfficeLive offers the same 1-year free
domain registration but you're stuck with a Hotmail account (although
it also could look like <name>@<yourdomain>.[com|net|org]) and then
you're back to using HTTP to access that account and again you're back
to a separate message store with its separate set of folders in the
tree list. That's why I used the free AOL domain registration and
e-mail service. Visit http://domains.aol.com. Create a username at
one of their own domains or click on the "Click here to Create a New
Domain or Bring Your Own Domain" link to create a free domain for 1
year. I suspect after the 1-year expiration that they might try to
get you to pay for a renewal. I would suggest lowering AOL's spam
filter to "low" to eliminate false positives (AOL's filter is too
sloppy and marks too many messages as spam). In fact, I disabled
their spam filtering and use my own (SpamPal which is free). So far,
I've found the AOL mail hosts to be speedy.

fastmail.fm
Provide IMAP4/SMTP hosts. I remember trialing them but discontinued
using them when I found their freebie accounts have taglines (i.e.,
spam sig) appended to all outbound e-mails sent through them. Like
Yahoo, though, you could receive through their IMAP4 account and send
using your current ISP's SMTP server. I see they have a 40MB/month
quota so don't expect to use them for more than a lightweight personal
account.

Googling on "+free +email +pop +smtp" should find lots of choices,
like other review sites (e.g.,
http://www.emailaddresses.com/email_pop.htm), but you'll have to go
investigate them yourself. What I like and my demands probably don't
match yours.

Since they are freebie providers, they can change their policies,
their service, or their very existence at any time. Is there a reason
why you don't use your e-mail account at Telewest? I keep one or two
non-ISP e-mail accounts in case I switch ISPs but I still use my ISP's
e-mail service.
 
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