Outlook not opening, previous suggestions don't work

  • Thread starter Thread starter Flyboy
  • Start date Start date
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Flyboy

Hi

I'm having problems with Outlook 2k AND Outlook 97, neither of which will
open on my Windows XP system. I have run Outlook 2k for some time now with
no problem until a session of installing some Hotfixes. The next day it
wouldn't open. I tried '97 on the offchance that would work but got the same
problem. I have a 2 PC network and I link to the .PST file on the other PC
(outlook is fine on there).
I have tried the suggestions to the other people on this list but to no
avail. Any help would be much appreciated as I just can't get to the bottom
of it.

Many thanks

Mark
 
What previous suggestions have you tried, exactly? We need to know that
before we can offer any other possible solutions...

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


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Oops Sorry Jocelyn

I meant the renaming the outcmd.dat file suggestion to the other couple of
people on this list. I found and renamed the file but it had no effect at
all.
As a foot note, the first time I attempt to open Outlook after booting,
there is some hard drive activity which suggests it is about to do
something. Subsequent clicks barely register on the hard drive light.
I have checked in Task Manager just in case it's running 'hidden' or
something but it's not.

Cheers

Mark
 
Does Outlook open in Safe Mode? To try this, click Start | Run (in Windows)
and then type "outlook.exe /safe" (including the space but without the
quotes). Note that that syntax will only work if you installed Outlook in
the default folder when you installed -- otherwise, you will need to type
your full path to the outlook.exe file, enclose it in quotes if the path
contains spaces, and then type a space and then /safe at the end.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


In
 
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