OUTLOOK locks up for second user

  • Thread starter Thread starter DANGR ACE
  • Start date Start date
D

DANGR ACE

Vista Ultimate, OUTLOOK works fine for adm user. Other user cannot send,
cannot close program. Explanation says a dialog box is open. Occurs with or
without adm user signed in. Adm is using msn.com/other is using hotmail.com
 
DANGR ACE said:
Vista Ultimate, OUTLOOK works fine for adm user. Other user cannot
send, cannot close program. Explanation says a dialog box is open.
Occurs with or without adm user signed in. Adm is using msn.com/other
is using hotmail.com
Click to expand...

Sounds like a known issue. Have that person open another Office
application. S/he should get a dialogue box asking for information like
name and initials. Have them fill it in and close it. Outlook should work
after that.
 
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