Outlook leaving messages on server - with Rogers

  • Thread starter Thread starter bob
  • Start date Start date
B

bob

Hello I just switched to Rogers Hi-Speed, and now my Outlook is
leaving messages on the server and everytime I hit send/receive it
brings every message back. Outlook express does not do this, and
correctly removes them from the server.

I have the "leave on server" option unchecked.

what am I missing

thanks in advance
 
What version of Outlook do you have? If Outlook 2002, have you applied all
the service packs?
 
Hi Bob,

I also have almost the same problem with Outlook2000.
I also have the "leave on server" option unchecked.

All was running fine when suddenly (without changing any settings) Outook
leaves messages on the Pop3 server and spend a lot of time "checking for
messages to clean up off the server".
So i need to use the webmail interface to delete these e-mails.
But the difference is : I just receive once each email !

I have 3 pop account and it is the same problem for all => Outlook seems
involved

I will also send the OPMLog.log file and hope this will help.

Tell us if u identified a solution..

B.
 
as promised, here are the content of 2 log files, clicking on
"Send/Receive", Before and After I delete myself 4 messages that Outlook
didn't delete:

<<INETXP.TXT>>
Logging session started 01/14/04, 15:12:34:
============================================
15:12:34: Account Object 'XXXX yahoo' Created, dwRemoteMode = 0x0
15:12:35: POP3: Start synchronizing. Mode = Normal Retrieve
15:13:44: POP3: Callback Timed Out
15:13:44: POP3: DELE command failed, hr = 0x800ccc19
15:13:44: POP3: DELE command failed, hr = 0x800ccc13
15:13:44: POP3: DELE command failed, hr = 0x800ccc13
15:13:44: POP3: DELE command failed, hr = 0x800ccc13

15:24:45: POP3: Start synchronizing. Mode = Normal Retrieve

<<POP3LOG.TXT>>
POP3: 15:12:35 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 15:12:40 [db] srv_name = "pop.mail.yahoo.fr" srv_addr = 216.136.173.10
POP3: 15:12:41 [rx] +OK hello from popgate(2.23.15)
POP3: 15:12:41 [tx] USER XXXX
POP3: 15:12:42 [rx] +OK password required.
POP3: 15:12:42 [tx] PASS ******
POP3: 15:12:43 [rx] +OK maildrop ready, 4 messages (18601 octets) (313379
6291456)
POP3: 15:12:43 [tx] STAT
POP3: 15:12:43 [rx] +OK 4 18601
POP3: 15:12:43 [tx] UIDL
POP3: 15:12:44 [rx] +OK 4 messages (18601 octets)
POP3: 15:12:44 [rx] 1 b672fce82cac82eaa8e176507acdde01
POP3: 15:12:44 [rx] 2 a904ddc3f6f53693636abfd6351486da
POP3: 15:12:44 [rx] 3 bdd455e679a284e4d55714d644614787
POP3: 15:12:44 [rx] 4 7149dc7f6f796f515ff049c581073598
POP3: 15:12:44 [rx] .
POP3: 15:12:44 [tx] DELE 1
POP3: 15:13:44 [db] Connexion à 'pop.mail.yahoo.fr' fermée.
POP3: 15:13:44 [tx] DELE 2
POP3: 15:13:44 [tx] DELE 3
POP3: 15:13:44 [tx] DELE 4

POP3: 15:24:45 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 15:24:46 [rx] +OK hello from popgate(2.23.15)
POP3: 15:24:46 [tx] USER XXXX
POP3: 15:24:47 [rx] +OK password required.
POP3: 15:24:47 [tx] PASS ******
POP3: 15:24:48 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 15:24:48 [tx] STAT
POP3: 15:24:48 [rx] +OK 0 0
POP3: 15:24:48 [tx] QUIT
POP3: 15:24:49 [rx] +OK server signing off.
POP3: 15:24:49 [db] Connexion à 'pop.mail.yahoo.fr' fermée.

Once I've delete the messages on the server, no more "checking for messages
to clean up off the server".
Other information: I tried the same with an other ISP and for this account,
there is no problem of deletion on the server. Outlook does it great!
I always had 2 Yahoo accounts and no such problem till now. What happened?
Why the Delete command fails with Yahoo server?

Bob, do you have the same issue in your Log file ?

thanx for any help

B.
 
What version of Outlook are you using? This looks like either a log from
Outlook 2000 or Outlook Express. What I notice is that we issue a DELE
command to the server to delete a message, but it never responds - there
should be lines like "[rx] +OK" after each of the DELE requests. That makes
me suspicious that there's something wrong with the server.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Blacker said:
as promised, here are the content of 2 log files, clicking on
"Send/Receive", Before and After I delete myself 4 messages that Outlook
didn't delete:

<<INETXP.TXT>>
Logging session started 01/14/04, 15:12:34:
============================================
15:12:34: Account Object 'XXXX yahoo' Created, dwRemoteMode = 0x0
15:12:35: POP3: Start synchronizing. Mode = Normal Retrieve
15:13:44: POP3: Callback Timed Out
15:13:44: POP3: DELE command failed, hr = 0x800ccc19
15:13:44: POP3: DELE command failed, hr = 0x800ccc13
15:13:44: POP3: DELE command failed, hr = 0x800ccc13
15:13:44: POP3: DELE command failed, hr = 0x800ccc13

15:24:45: POP3: Start synchronizing. Mode = Normal Retrieve

<<POP3LOG.TXT>>
POP3: 15:12:35 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 15:12:40 [db] srv_name = "pop.mail.yahoo.fr" srv_addr = 216.136.173.10
POP3: 15:12:41 [rx] +OK hello from popgate(2.23.15)
POP3: 15:12:41 [tx] USER XXXX
POP3: 15:12:42 [rx] +OK password required.
POP3: 15:12:42 [tx] PASS ******
POP3: 15:12:43 [rx] +OK maildrop ready, 4 messages (18601 octets) (313379
6291456)
POP3: 15:12:43 [tx] STAT
POP3: 15:12:43 [rx] +OK 4 18601
POP3: 15:12:43 [tx] UIDL
POP3: 15:12:44 [rx] +OK 4 messages (18601 octets)
POP3: 15:12:44 [rx] 1 b672fce82cac82eaa8e176507acdde01
POP3: 15:12:44 [rx] 2 a904ddc3f6f53693636abfd6351486da
POP3: 15:12:44 [rx] 3 bdd455e679a284e4d55714d644614787
POP3: 15:12:44 [rx] 4 7149dc7f6f796f515ff049c581073598
POP3: 15:12:44 [rx] .
POP3: 15:12:44 [tx] DELE 1
POP3: 15:13:44 [db] Connexion à 'pop.mail.yahoo.fr' fermée.
POP3: 15:13:44 [tx] DELE 2
POP3: 15:13:44 [tx] DELE 3
POP3: 15:13:44 [tx] DELE 4

POP3: 15:24:45 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 15:24:46 [rx] +OK hello from popgate(2.23.15)
POP3: 15:24:46 [tx] USER XXXX
POP3: 15:24:47 [rx] +OK password required.
POP3: 15:24:47 [tx] PASS ******
POP3: 15:24:48 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 15:24:48 [tx] STAT
POP3: 15:24:48 [rx] +OK 0 0
POP3: 15:24:48 [tx] QUIT
POP3: 15:24:49 [rx] +OK server signing off.
POP3: 15:24:49 [db] Connexion à 'pop.mail.yahoo.fr' fermée.

Once I've delete the messages on the server, no more "checking for messages
to clean up off the server".
Other information: I tried the same with an other ISP and for this account,
there is no problem of deletion on the server. Outlook does it great!
I always had 2 Yahoo accounts and no such problem till now. What happened?
Why the Delete command fails with Yahoo server?

Bob, do you have the same issue in your Log file ?

thanx for any help

B.


Blacker said:
Hi Bob,

I also have almost the same problem with Outlook2000.
I also have the "leave on server" option unchecked.

All was running fine when suddenly (without changing any settings) Outook
leaves messages on the Pop3 server and spend a lot of time "checking for
messages to clean up off the server".
So i need to use the webmail interface to delete these e-mails.
But the difference is : I just receive once each email !

I have 3 pop account and it is the same problem for all => Outlook seems
involved

I will also send the OPMLog.log file and hope this will help.

Tell us if u identified a solution..

B.
Click to expand...
Click to expand...
 
Well, Outlook did issue the DELE command to the server to delete the
message. Sadly, there's a problem with Outlook 2002's logging that means
that the QUIT command (i.e. logoff) doesn't show up in the logs, and it's
that QUIT command that is critical here - the server is not supposed to
*really* delete messages until it receives a QUIT command from the client.
So your problem may either be a result of a buggy server or the result of
Outlook not issuing that QUIT command.

Do you have a dial-up connection to the Internet? One possible problem is
that the connection is dropped before Outlook issues the QUIT command. This
was a problem in the released version that was initially released that was
fixed in either SP-1 or SP-2 (I forget which).

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


news:[email protected]...
 
Thanx Jeff for your answer.
I'm running Outlook2000 SR-1 and W2K-SP2, and a broadband connection (LAN).

As i didn't have any problems before, i suspected the server side (YAHOO). I
searched any Yahoo related issue but found nothing.
I also tried to change the time-out parameter in Outlook from 30s to 3mn :
this didn't fix the issue.

Fyi "Connexion à 'pop.mail.yahoo.fr' fermée" means that the connexion has
been closed.

But i found a QUIT command, that is sent only when i close Outlook (and when
some messages are stil on the server):
POP3: 15:24:45 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 15:24:46 [rx] +OK hello from popgate(2.23.15)
POP3: 15:24:46 [tx] USER XXXX
POP3: 15:24:47 [rx] +OK password required.
POP3: 15:24:47 [tx] PASS ****
POP3: 15:24:48 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 15:24:48 [tx] STAT
POP3: 15:24:48 [rx] +OK 0 0
POP3: 15:24:48 [tx] QUIT
POP3: 15:24:49 [rx] +OK server signing off.
POP3: 15:24:49 [db] Connexion à 'pop.mail.yahoo.fr' fermée. // OUTLOOK is
now closed

When there are no messages on the server (deleted by myself), there are the
QUIT commands :

POP3: 16:15:39 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 16:15:40 [rx] +OK hello from popgate(2.23.15)
POP3: 16:15:40 [tx] USER XXXX
POP3: 16:15:41 [rx] +OK password required.
POP3: 16:15:41 [tx] PASS ****
POP3: 16:15:41 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 16:15:41 [tx] STAT
POP3: 16:15:42 [rx] +OK 0 0
POP3: 16:15:42 [tx] QUIT
POP3: 16:15:42 [rx] +OK server signing off.
POP3: 16:15:42 [db] Connexion à 'pop.mail.yahoo.fr' fermée.
POP3: 16:22:00 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 16:22:02 [rx] +OK hello from popgate(2.23.15)
POP3: 16:22:02 [tx] USER XXXX
POP3: 16:22:02 [rx] +OK password required.
POP3: 16:22:02 [tx] PASS ****
POP3: 16:22:03 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 16:22:03 [tx] STAT
POP3: 16:22:04 [rx] +OK 0 0
POP3: 16:22:04 [tx] QUIT
POP3: 16:22:05 [rx] +OK server signing off.
POP3: 16:22:05 [db] Connexion à 'pop.mail.yahoo.fr' fermée.

Then a message arrives, is retrieved, and no more QUIT (time-out occurs on
DELE cmd):

POP3: 16:23:14 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 16:23:16 [rx] +OK hello from popgate(2.23.15)
POP3: 16:23:16 [tx] USER XXXX
POP3: 16:23:16 [rx] +OK password required.
POP3: 16:23:16 [tx] PASS ****
POP3: 16:23:17 [rx] +OK maildrop ready, 1 message (1685 octets) (295839
6291456)
POP3: 16:23:17 [tx] STAT
POP3: 16:23:18 [rx] +OK 1 1685
POP3: 16:23:18 [tx] UIDL
POP3: 16:23:18 [rx] +OK 1 message (1685 octets)
POP3: 16:23:18 [rx] 1 0170dab55b621efe06051f148dcb9fef
POP3: 16:23:18 [rx] .
POP3: 16:23:18 [tx] RETR 1
POP3: 16:23:19 [rx] +OK 1685 octets
POP3: 16:23:19 [tx] DELE 1
POP3: 16:23:30 [db] Connexion à 'pop.mail.yahoo.fr' fermée.
.....
I don't really understand.

B.

Jeff Stephenson said:
Well, Outlook did issue the DELE command to the server to delete the
message. Sadly, there's a problem with Outlook 2002's logging that means
that the QUIT command (i.e. logoff) doesn't show up in the logs, and it's
that QUIT command that is critical here - the server is not supposed to
*really* delete messages until it receives a QUIT command from the client.
So your problem may either be a result of a buggy server or the result of
Outlook not issuing that QUIT command.

Do you have a dial-up connection to the Internet? One possible problem is
that the connection is dropped before Outlook issues the QUIT command. This
was a problem in the released version that was initially released that was
fixed in either SP-1 or SP-2 (I forget which).
Click to expand...

Jeff Stephenson said:
What version of Outlook are you using? This looks like either a log from
Outlook 2000 or Outlook Express. What I notice is that we issue a DELE
command to the server to delete a message, but it never responds - there
should be lines like "[rx] +OK" after each of the DELE requests. That makes
me suspicious that there's something wrong with the server.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Blacker said:
as promised, here are the content of 2 log files, clicking on
"Send/Receive", Before and After I delete myself 4 messages that Outlook
didn't delete:

<<INETXP.TXT>>
Logging session started 01/14/04, 15:12:34:
============================================
15:12:34: Account Object 'XXXX yahoo' Created, dwRemoteMode = 0x0
15:12:35: POP3: Start synchronizing. Mode = Normal Retrieve
15:13:44: POP3: Callback Timed Out
15:13:44: POP3: DELE command failed, hr = 0x800ccc19
15:13:44: POP3: DELE command failed, hr = 0x800ccc13
15:13:44: POP3: DELE command failed, hr = 0x800ccc13
15:13:44: POP3: DELE command failed, hr = 0x800ccc13

15:24:45: POP3: Start synchronizing. Mode = Normal Retrieve

<<POP3LOG.TXT>>
POP3: 15:12:35 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 15:12:40 [db] srv_name = "pop.mail.yahoo.fr" srv_addr = 216.136.173.10
POP3: 15:12:41 [rx] +OK hello from popgate(2.23.15)
POP3: 15:12:41 [tx] USER XXXX
POP3: 15:12:42 [rx] +OK password required.
POP3: 15:12:42 [tx] PASS ******
POP3: 15:12:43 [rx] +OK maildrop ready, 4 messages (18601 octets) (313379
6291456)
POP3: 15:12:43 [tx] STAT
POP3: 15:12:43 [rx] +OK 4 18601
POP3: 15:12:43 [tx] UIDL
POP3: 15:12:44 [rx] +OK 4 messages (18601 octets)
POP3: 15:12:44 [rx] 1 b672fce82cac82eaa8e176507acdde01
POP3: 15:12:44 [rx] 2 a904ddc3f6f53693636abfd6351486da
POP3: 15:12:44 [rx] 3 bdd455e679a284e4d55714d644614787
POP3: 15:12:44 [rx] 4 7149dc7f6f796f515ff049c581073598
POP3: 15:12:44 [rx] .
POP3: 15:12:44 [tx] DELE 1
POP3: 15:13:44 [db] Connexion à 'pop.mail.yahoo.fr' fermée.
POP3: 15:13:44 [tx] DELE 2
POP3: 15:13:44 [tx] DELE 3
POP3: 15:13:44 [tx] DELE 4

POP3: 15:24:45 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 15:24:46 [rx] +OK hello from popgate(2.23.15)
POP3: 15:24:46 [tx] USER XXXX
POP3: 15:24:47 [rx] +OK password required.
POP3: 15:24:47 [tx] PASS ******
POP3: 15:24:48 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 15:24:48 [tx] STAT
POP3: 15:24:48 [rx] +OK 0 0
POP3: 15:24:48 [tx] QUIT
POP3: 15:24:49 [rx] +OK server signing off.
POP3: 15:24:49 [db] Connexion à 'pop.mail.yahoo.fr' fermée.

Once I've delete the messages on the server, no more "checking for messages
to clean up off the server".
Other information: I tried the same with an other ISP and for this account,
there is no problem of deletion on the server. Outlook does it great!
I always had 2 Yahoo accounts and no such problem till now. What happened?
Why the Delete command fails with Yahoo server?

Bob, do you have the same issue in your Log file ?

thanx for any help

B.


Blacker said:
Hi Bob,

I also have almost the same problem with Outlook2000.
I also have the "leave on server" option unchecked.

All was running fine when suddenly (without changing any settings) Outook
leaves messages on the Pop3 server and spend a lot of time "checking for
messages to clean up off the server".
So i need to use the webmail interface to delete these e-mails.
But the difference is : I just receive once each email !

I have 3 pop account and it is the same problem for all => Outlook seems
involved

I will also send the OPMLog.log file and hope this will help.

Tell us if u identified a solution..

B.

Hello I just switched to Rogers Hi-Speed, and now my
Outlook is
leaving messages on the server and everytime I hit
send/receive it
brings every message back. Outlook express does not
do this, and
correctly removes them from the server.

I have the "leave on server" option unchecked.

what am I missing

thanks in advance
Click to expand...
Click to expand...
Click to expand...
 
With your setup, you shouldn't be having problems with Outlook closing the
connection on you. Another thing to look at - have you recently installed
any firewall or anti-virus software? Sometimes these can cause dropped
connections, though I've never heard of one only doing it after the DELE
command. Have you tried using Outlook Express or another mail client to see
if it can successfully delete from the server?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Blacker said:
Thanx Jeff for your answer.
I'm running Outlook2000 SR-1 and W2K-SP2, and a broadband connection (LAN).

As i didn't have any problems before, i suspected the server side (YAHOO). I
searched any Yahoo related issue but found nothing.
I also tried to change the time-out parameter in Outlook from 30s to 3mn :
this didn't fix the issue.

Fyi "Connexion à 'pop.mail.yahoo.fr' fermée" means that the connexion has
been closed.

But i found a QUIT command, that is sent only when i close Outlook (and when
some messages are stil on the server):
POP3: 15:24:45 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 15:24:46 [rx] +OK hello from popgate(2.23.15)
POP3: 15:24:46 [tx] USER XXXX
POP3: 15:24:47 [rx] +OK password required.
POP3: 15:24:47 [tx] PASS ****
POP3: 15:24:48 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 15:24:48 [tx] STAT
POP3: 15:24:48 [rx] +OK 0 0
POP3: 15:24:48 [tx] QUIT
POP3: 15:24:49 [rx] +OK server signing off.
POP3: 15:24:49 [db] Connexion à 'pop.mail.yahoo.fr' fermée. // OUTLOOK is
now closed

When there are no messages on the server (deleted by myself), there are the
QUIT commands :

POP3: 16:15:39 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 16:15:40 [rx] +OK hello from popgate(2.23.15)
POP3: 16:15:40 [tx] USER XXXX
POP3: 16:15:41 [rx] +OK password required.
POP3: 16:15:41 [tx] PASS ****
POP3: 16:15:41 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 16:15:41 [tx] STAT
POP3: 16:15:42 [rx] +OK 0 0
POP3: 16:15:42 [tx] QUIT
POP3: 16:15:42 [rx] +OK server signing off.
POP3: 16:15:42 [db] Connexion à 'pop.mail.yahoo.fr' fermée.
POP3: 16:22:00 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 16:22:02 [rx] +OK hello from popgate(2.23.15)
POP3: 16:22:02 [tx] USER XXXX
POP3: 16:22:02 [rx] +OK password required.
POP3: 16:22:02 [tx] PASS ****
POP3: 16:22:03 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 16:22:03 [tx] STAT
POP3: 16:22:04 [rx] +OK 0 0
POP3: 16:22:04 [tx] QUIT
POP3: 16:22:05 [rx] +OK server signing off.
POP3: 16:22:05 [db] Connexion à 'pop.mail.yahoo.fr' fermée.

Then a message arrives, is retrieved, and no more QUIT (time-out occurs on
DELE cmd):

POP3: 16:23:14 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 16:23:16 [rx] +OK hello from popgate(2.23.15)
POP3: 16:23:16 [tx] USER XXXX
POP3: 16:23:16 [rx] +OK password required.
POP3: 16:23:16 [tx] PASS ****
POP3: 16:23:17 [rx] +OK maildrop ready, 1 message (1685 octets) (295839
6291456)
POP3: 16:23:17 [tx] STAT
POP3: 16:23:18 [rx] +OK 1 1685
POP3: 16:23:18 [tx] UIDL
POP3: 16:23:18 [rx] +OK 1 message (1685 octets)
POP3: 16:23:18 [rx] 1 0170dab55b621efe06051f148dcb9fef
POP3: 16:23:18 [rx] .
POP3: 16:23:18 [tx] RETR 1
POP3: 16:23:19 [rx] +OK 1685 octets
POP3: 16:23:19 [tx] DELE 1
POP3: 16:23:30 [db] Connexion à 'pop.mail.yahoo.fr' fermée.
....
I don't really understand.

B.
Click to expand...
 
No changes with my AV and Firewall !

I tried with OExpress 6.0 and there is the same problem.
after 60s => time-out.

Yahoo's server could be involved in this time-out ?
because i have an other email account on a different server, and got no
problem.

Jeff Stephenson said:
With your setup, you shouldn't be having problems with Outlook closing the
connection on you. Another thing to look at - have you recently installed
any firewall or anti-virus software? Sometimes these can cause dropped
connections, though I've never heard of one only doing it after the DELE
command. Have you tried using Outlook Express or another mail client to see
if it can successfully delete from the server?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Blacker said:
Thanx Jeff for your answer.
I'm running Outlook2000 SR-1 and W2K-SP2, and a broadband connection (LAN).

As i didn't have any problems before, i suspected the server side
Click to expand...
(YAHOO).
I
searched any Yahoo related issue but found nothing.
I also tried to change the time-out parameter in Outlook from 30s to 3mn :
this didn't fix the issue.

Fyi "Connexion à 'pop.mail.yahoo.fr' fermée" means that the connexion has
been closed.

But i found a QUIT command, that is sent only when i close Outlook (and when
some messages are stil on the server):
POP3: 15:24:45 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 15:24:46 [rx] +OK hello from popgate(2.23.15)
POP3: 15:24:46 [tx] USER XXXX
POP3: 15:24:47 [rx] +OK password required.
POP3: 15:24:47 [tx] PASS ****
POP3: 15:24:48 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 15:24:48 [tx] STAT
POP3: 15:24:48 [rx] +OK 0 0
POP3: 15:24:48 [tx] QUIT
POP3: 15:24:49 [rx] +OK server signing off.
POP3: 15:24:49 [db] Connexion à 'pop.mail.yahoo.fr' fermée. // OUTLOOK is
now closed

When there are no messages on the server (deleted by myself), there are the
QUIT commands :

POP3: 16:15:39 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 16:15:40 [rx] +OK hello from popgate(2.23.15)
POP3: 16:15:40 [tx] USER XXXX
POP3: 16:15:41 [rx] +OK password required.
POP3: 16:15:41 [tx] PASS ****
POP3: 16:15:41 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 16:15:41 [tx] STAT
POP3: 16:15:42 [rx] +OK 0 0
POP3: 16:15:42 [tx] QUIT
POP3: 16:15:42 [rx] +OK server signing off.
POP3: 16:15:42 [db] Connexion à 'pop.mail.yahoo.fr' fermée.
POP3: 16:22:00 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 16:22:02 [rx] +OK hello from popgate(2.23.15)
POP3: 16:22:02 [tx] USER XXXX
POP3: 16:22:02 [rx] +OK password required.
POP3: 16:22:02 [tx] PASS ****
POP3: 16:22:03 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 16:22:03 [tx] STAT
POP3: 16:22:04 [rx] +OK 0 0
POP3: 16:22:04 [tx] QUIT
POP3: 16:22:05 [rx] +OK server signing off.
POP3: 16:22:05 [db] Connexion à 'pop.mail.yahoo.fr' fermée.

Then a message arrives, is retrieved, and no more QUIT (time-out occurs on
DELE cmd):

POP3: 16:23:14 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 16:23:16 [rx] +OK hello from popgate(2.23.15)
POP3: 16:23:16 [tx] USER XXXX
POP3: 16:23:16 [rx] +OK password required.
POP3: 16:23:16 [tx] PASS ****
POP3: 16:23:17 [rx] +OK maildrop ready, 1 message (1685 octets) (295839
6291456)
POP3: 16:23:17 [tx] STAT
POP3: 16:23:18 [rx] +OK 1 1685
POP3: 16:23:18 [tx] UIDL
POP3: 16:23:18 [rx] +OK 1 message (1685 octets)
POP3: 16:23:18 [rx] 1 0170dab55b621efe06051f148dcb9fef
POP3: 16:23:18 [rx] .
POP3: 16:23:18 [tx] RETR 1
POP3: 16:23:19 [rx] +OK 1685 octets
POP3: 16:23:19 [tx] DELE 1
POP3: 16:23:30 [db] Connexion à 'pop.mail.yahoo.fr' fermée.
....
I don't really understand.

B.
Click to expand...
Click to expand...
 
If you were having this problem with a smaller ISP than Yahoo, I'd suspect
that it was the ISP's server that was the problem, but that doesn't seem
likely with Yahoo. Could you try disabling your AV and firewall software to
see if either of them could be causing this? The fact that they haven't
changed doesn't mean that they are not involved.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


Blacker said:
No changes with my AV and Firewall !

I tried with OExpress 6.0 and there is the same problem.
after 60s => time-out.

Yahoo's server could be involved in this time-out ?
because i have an other email account on a different server, and got no
problem.

Jeff Stephenson said:
With your setup, you shouldn't be having problems with Outlook closing the
connection on you. Another thing to look at - have you recently installed
any firewall or anti-virus software? Sometimes these can cause dropped
connections, though I've never heard of one only doing it after the DELE
command. Have you tried using Outlook Express or another mail client to see
if it can successfully delete from the server?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


(YAHOO).
Click to expand...
3mn
:
this didn't fix the issue.

Fyi "Connexion à 'pop.mail.yahoo.fr' fermée" means that the connexion has
been closed.

But i found a QUIT command, that is sent only when i close Outlook
Click to expand...
(and
when
some messages are stil on the server):
POP3: 15:24:45 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 15:24:46 [rx] +OK hello from popgate(2.23.15)
POP3: 15:24:46 [tx] USER XXXX
POP3: 15:24:47 [rx] +OK password required.
POP3: 15:24:47 [tx] PASS ****
POP3: 15:24:48 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 15:24:48 [tx] STAT
POP3: 15:24:48 [rx] +OK 0 0
POP3: 15:24:48 [tx] QUIT
POP3: 15:24:49 [rx] +OK server signing off.
POP3: 15:24:49 [db] Connexion à 'pop.mail.yahoo.fr' fermée. // OUTLOOK is
now closed

When there are no messages on the server (deleted by myself), there
Click to expand...
are
the
QUIT commands :

POP3: 16:15:39 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 16:15:40 [rx] +OK hello from popgate(2.23.15)
POP3: 16:15:40 [tx] USER XXXX
POP3: 16:15:41 [rx] +OK password required.
POP3: 16:15:41 [tx] PASS ****
POP3: 16:15:41 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 16:15:41 [tx] STAT
POP3: 16:15:42 [rx] +OK 0 0
POP3: 16:15:42 [tx] QUIT
POP3: 16:15:42 [rx] +OK server signing off.
POP3: 16:15:42 [db] Connexion à 'pop.mail.yahoo.fr' fermée.
POP3: 16:22:00 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 16:22:02 [rx] +OK hello from popgate(2.23.15)
POP3: 16:22:02 [tx] USER XXXX
POP3: 16:22:02 [rx] +OK password required.
POP3: 16:22:02 [tx] PASS ****
POP3: 16:22:03 [rx] +OK maildrop ready, 0 messages (0 octets) (293962
6291456)
POP3: 16:22:03 [tx] STAT
POP3: 16:22:04 [rx] +OK 0 0
POP3: 16:22:04 [tx] QUIT
POP3: 16:22:05 [rx] +OK server signing off.
POP3: 16:22:05 [db] Connexion à 'pop.mail.yahoo.fr' fermée.

Then a message arrives, is retrieved, and no more QUIT (time-out
Click to expand...
Click to expand...
occurs
on
DELE cmd):

POP3: 16:23:14 [db] Connexion à 'pop.mail.yahoo.fr' sur le port 110.
POP3: 16:23:16 [rx] +OK hello from popgate(2.23.15)
POP3: 16:23:16 [tx] USER XXXX
POP3: 16:23:16 [rx] +OK password required.
POP3: 16:23:16 [tx] PASS ****
POP3: 16:23:17 [rx] +OK maildrop ready, 1 message (1685 octets) (295839
6291456)
POP3: 16:23:17 [tx] STAT
POP3: 16:23:18 [rx] +OK 1 1685
POP3: 16:23:18 [tx] UIDL
POP3: 16:23:18 [rx] +OK 1 message (1685 octets)
POP3: 16:23:18 [rx] 1 0170dab55b621efe06051f148dcb9fef
POP3: 16:23:18 [rx] .
POP3: 16:23:18 [tx] RETR 1
POP3: 16:23:19 [rx] +OK 1685 octets
POP3: 16:23:19 [tx] DELE 1
POP3: 16:23:30 [db] Connexion à 'pop.mail.yahoo.fr' fermée.
....
I don't really understand.

B.
Click to expand...
Click to expand...
Click to expand...
 
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