Outlook is suddenly gone!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

On Mon, 19 Nov 2007 03:28:00 -0800, LisaLGK

¤ Yesterday Outlook stopped working on my computer. All I get is an error
¤ message saying "Cannot open the Outlook window. The set folders cannot be
¤ opened. Errors have been detected in the file. Use the inbox repair tool...
¤ (I can't get to my inbox!) to diagnose and repair errors in the file."
¤
¤ This all happened after an update. I don't know what to do. I need those
¤ e-mails back for my work. Can anyone help me, please?

Try posting your question to microsoft.public.outlook.


Paul
 
Tom [Pepper] Willett said:
LisaLGK said:
On Mon, 19 Nov 2007 03:28:00 -0800, LisaLGK

¤ Yesterday Outlook stopped working on my computer. All I get is an
error
¤ message saying "Cannot open the Outlook window. The set folders cannot
be
¤ opened. Errors have been detected in the file. Use the inbox repair
tool...
¤ (I can't get to my inbox!) to diagnose and repair errors in the file."
¤
¤ This all happened after an update. I don't know what to do. I need
those
¤ e-mails back for my work. Can anyone help me, please?

Try posting your question to microsoft.public.outlook.


Paul
Click to expand...
Click to expand...
Well, Lisa...this *is* microsoft.public.outlook
Where's your head?
Click to expand...

Err, based on the signature below 'try posting..' and the .. err. I forget
what the So-and-so posted XYZ on ABC... I'd say she just copy/pasted the
entire post telling her to post here.

Lisa,

What version of Outlook? Basically, the inbox repair tool is scanpst.exe
and you need to run that against your pst file.
 
The Inbox repair tool is not actually located in your Inbox. It's a tool that
repairs the Inbox, so to speak.

Use Windows Explorer to unhide all hidden files/folders. Make sure you also
can view file extensions for known file types.

Close Outlook.

Locate your PST file. Do a file/folder search for scanpst.exe. Double-click
it and follow the instructions and browse to your PST file. Let it run and
find/repair errors. Repeat scanning the PST file until no errors are found.

Open Outlook and let us know if this has helped.

If you continue to have issues, please post the details but also include
your version of Outlook, what type of email account you have (Exchange,
POP3, etc.), any error messages and/or numbers and what they say (exactly,
please), and what troubleshooting steps you've already taken so you're not
told to do the same thing again.
 
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