Outlook invaded by Jeeves

[Topnet Trev]

Hi, When I open outlook and then click on a folder from the list (inbox,
calendar etc) the folder opens for a few seconds but then before I have time
to do anything I am redirected to a web page of "ask jeeves" search results.
For example, when I click on 'calendar', the calendar opens up but within
seconds I am presented with the "Ask Jeeves" search results as if I had
typed "Outlook: Calendar" into an search box on the ask.com web site.

I never use ask.com and haven't changed any settings in outlook recently.
Everything was fine from the time I first installed outlook, but this
problem has suddenly appeared and now happens all the time so I can't read
my emails or do anything with my calendar, contacts etc.
Please can anybody help me out here.
Many thanks in advance.

 

[Lanwench [MVP - Exchange]]

Perhaps this will help?

Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines:
http://mvps.org/winhelp2002/unwanted.htm

 

[Topnet Trev]

Thanks, but I tried that and the problem is still there. I also searched for
all files relating to ask.com (cookies, temp files etc) and deleted them,
but to no avail.

You probably have 'spyware' on your computer. For example, I know that

Bearshare causes this problem. Download Ad Aware from downloads.com and
clean your computer of all spyware. It should take care of the problem.

 

[Brian Tillman]

Hi, When I open outlook and then click on a folder from the list
(inbox, calendar etc) the folder opens for a few seconds but then
before I have time to do anything I am redirected to a web page of
"ask jeeves" search results. For example, when I click on 'calendar',
the calendar opens up but within seconds I am presented with the "Ask
Jeeves" search results as if I had typed "Outlook: Calendar" into an
search box on the ask.com web site.

See this conversation:
http://www.annoyances.org/exec/forum/winxp/t1074641871