Outlook installing, can't find server

  • Thread starter Thread starter Keppy
  • Start date Start date
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Keppy

I had outlook 2002 and just updated to 2003. I installed from the CD just
outlook and not any of the other apps. now when I try to open it, I get a
"Windows Installer" dialog box telling me it's preparing to install. I get
the same results whether I have the CD in the drive or not. After about 10
minutes, it tells me it can't find the install server.

Anyone know what I need to do to get this thing working.

Also, when I go onto mail.live.com and try to access my contacts, it tells
me it's trying to process my request, until I finally cancel out after 5 or
so minutes. I did have the connector installed on my old version of outlook
and I wonder if one has anything to do with the other... not that I believe
it does.
Thanks,
Carol

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My Personal Web Site:
http://www.keppy.net
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I've tried doing a repair, changing or adding a new profile, uninstalled and
reinstalled and I still get the same results. When I click to open outlook,
it starts up with an install dialog box, then after about 10 minutes tells
me it can't find it. If I try canceling, it says canceling, but I can't get
past that dialog box or into outlook. I don't know what to do. I can't
access my contact list on live mail, it tells me it's trying to process the
request and does nothing, MSN Premium tells me I should have office live,
but I don't and don't know how to get it. I can't sync my PDA/phone or get
to my contacts and note information. I'm really getting concerned. I've got
years of information and if I can't get outlook to open, I can't get to any
of the information. PLEASE HELP! :-(
Carol
 
When I go into the control panel and click on mail, I get that windows
installer. I've tried deleting the profiles and creating a new profile, but
I still get that windows installer.
Also I can't close outlook when It tries to open and I try to cancel the
windows installer, I have to do the ctrl-alt-del but I have the outlook icon
in the task bar and if I click on it, I get a message something like, if I
have an exchange server I can cancel the request by clicking on the icon...
but I don't.
Any suggestions would be greatly appreciate.
 
First, can you post the entire error message please? Second, have you tried
reverting back to Outlook 2002 to gain access to your contacts, etc?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
Thanks for your reply.
That is the whole message, can't find install server
I did revert by doing a restore but the uninstall I tried first deleted my
pst file so I'm using a backup I had from June.
 
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