Outlook inbox

  • Thread starter Thread starter John
  • Start date Start date
J

John

When I connect my laptop to the company network and then
run outlook to check my mail, it empties my office inbox.
All of my inbox is now on the laptop but gone from the
office machine.
 
Hi John,

Hi John,

If messages disappear from your Exchange Inbox when you connect with your laptop, I'm pretty sure your laptop is configured to deliver mail to a Personal
Folders (.pst) file.

If both the Exchange Server and Personal Folders (.pst) services are included in your profile, ensure that the default delivery location for new e-mail is set to
your Exchange Server mailbox. Otherwise, e-mail will be moved from the Exchange Inbox to the Personal Folders Inbox. To do this, perform the following
steps:

1. On the Tools menu, click E-mail Accounts.

2. Click "View or change existing e-mail accounts", and then click Next.

3. Verify that the "Deliver new e-mail to the following location "
option is set to your mailbox, and then click Finish.

4. Restart Outlook. NOTE: After making the Exchange mailbox the default
delivery location, you can move e-mail from the Personal Folders (.pst)
Inbox back to the Exchange Inbox.

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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