Outlook IMAP email problem after SP3 installation

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I installed sp3 to my XP/Office 2002 installation. Following this I can no
longer send or receive my (IMAP) email. Could the SP3 install have made
unwanted changes to my setup or could this be a coincidence and the prob.
unrelated to SP3?
Any info gratefully rec'd. Thanks
Geoff
 
GeoffR said:
I installed sp3 to my XP/Office 2002 installation. Following this I
can no longer send or receive my (IMAP) email. Could the SP3 install
have made unwanted changes to my setup or could this be a coincidence
and the prob. unrelated to SP3?
Click to expand...

I don't recall any specific problems with SP3 related to IMAP. What are the
symptoms?
 
Thanks, Brian. I get the following send/receive errors:

"Task 'ssaib.ssaib.co.uk: Folder:Inbox Check for new mail.' reported error
(0x800CCC0E) : 'Could not fetch new headers in the folder Inbox for Account
ssaib.ssaib.co.uk. Error:Unable to connect to the server..' "

"Task 'Checking for new mail in subscribed folders on ssaib.ssaib.co.uk.'
reported error (0x800CCC0E) : 'Could not fetch new headers in the folder
(null) for Account ssaib.ssaib.co.uk. Error:Unable to connect to the
server..' "

I have deleted the *.srs on advice read on a similar prob (from Milly Staple
MVP). Made no difference.
Geoff
 
GeoffR said:
"Task 'ssaib.ssaib.co.uk: Folder:Inbox Check for new mail.' reported
error (0x800CCC0E) : 'Could not fetch new headers in the folder Inbox
for Account ssaib.ssaib.co.uk. Error:Unable to connect to the
server..' "

"Task 'Checking for new mail in subscribed folders on
ssaib.ssaib.co.uk.' reported error (0x800CCC0E) : 'Could not fetch
new headers in the folder (null) for Account ssaib.ssaib.co.uk.
Error:Unable to connect to the server..' "
Click to expand...

Can you telnet to port 143 on the server?
 
Brian Tillman said:
Can you telnet to port 143 on the server?
Click to expand...

I tried it and I could. You should try as well. I see that it is an
Exchange server. If you get connected successfully, enter

a001 logout

to disconnect.
 
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