Outlook hangs when opening

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hey guys,
I recently tried to open a big presentation file that
was attached to an email. When I launched it it crashed
my system. Rebooted and now when I try to load outlook
all I get is the splash screen and then it just hangs.

Restarted a bunch of times but always the same thing.

Any ideas?
 
Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
(e-mail address removed) <[email protected]>
asked:

| Hey guys,
| I recently tried to open a big presentation file that
| was attached to an email. When I launched it it crashed
| my system. Rebooted and now when I try to load outlook
| all I get is the splash screen and then it just hangs.
|
| Restarted a bunch of times but always the same thing.
|
| Any ideas?
 
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