Outlook hangs every time I start it

  • Thread starter Thread starter Stephen
  • Start date Start date
S

Stephen

I have just upgraded to Office 07 from Office 03.
Whenever I start Outlook 07, it hangs (Not Responding) as soon as it has
loaded up my previous collection of e-mails. I cannot get it to do anything
except close it using the Task Manager.
I have tried reinstalling Outlook 03 to re-open the PST file, but that
refuses to start as well, claiming one of the DLL files is corrupted.

Any suggestions? I have been trying to remove my old PST file - but I cannot
find it anywhere!

Stephen
 
I would uninstall Office 2003 and reinstall Office 2007. Go ahead and apply
Office 2007 SP1. Once that is done, create a new mail profile rather than
try using your old one. (Don't copy the existing mail profile because if
something is fubar in the registry dealing with the mail profile it will be
copied. Create new and then delete the old one.)
 
Thanks, I will try that

neo said:
I would uninstall Office 2003 and reinstall Office 2007. Go ahead and apply
Office 2007 SP1. Once that is done, create a new mail profile rather than
try using your old one. (Don't copy the existing mail profile because if
something is fubar in the registry dealing with the mail profile it will be
copied. Create new and then delete the old one.)
Click to expand...
 
Thanks again. That worked.

What I did was find every single *.pst file in the known universe, moved
them all to a different folder, then re-installed Office. Outlook then
started OK, finding no previous .pst files, so it created a new one. I then
Imported all the data from my old pst file.

Thanks again
 
What I did was find every single *.pst file in the known universe, moved
them all to a different folder, then re-installed Office. Outlook then
started OK, finding no previous .pst files, so it created a new one. I
then
Imported all the data from my old pst file.
Click to expand...

If there is a next time, don'5t import from a PST. You lose data during an
import. Simply open the old PST with File>Open>Outlook Data File.
 
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