Outlook gone mad

[Matt]

Everytime I open outlook express 6 all of the toolbar shows hundred of small
icons of the maximize icon.

How do I go about fixing it ?

Is it a virus ?

 

[Peter Foldes]

Sent to public.outlookexpress.general via crosspost

 

[Steve Cochran]

Try going to File | Identities and setup a new Identity.

steve

Sent to public.outlookexpress.general via crosspost

 

[Matt]

Try going to File | Identities and setup a new Identity.

steve

Sent to public.outlookexpress.general via crosspost

That has worked. Thanks.

What a strange problem.

 

[PA Bear]

That has worked. Thanks. What a strange problem.

Now (1) compact all folders in the old identity, (2) import messages from
the old identity into the new one, and then (3) delete the old one (File >
Identities > Manage Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

 

[Steve Cochran]

Yeah, there are some settings in the registry for the toolbar and they get
messed up sometimes.

steve