Outlook freezes when moving pst folder to new computer

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I'm trying to move the outlook.pst folder to Outlook on my new notebook. When
importing the folder from the flash drive, the process freezes and eventually
I need to cancel it. Now Outlook won't open and also freezes. What did I do
wrong, and how can I get rid of the data in outlook (old emails) and start
over? I've already restored my notebook and reinstalled office with all of
the updates, and I don't want to do it a third time.
 
Candy said:
I'm trying to move the outlook.pst folder to Outlook on my new
notebook. When importing the folder from the flash drive, the process
freezes and eventually I need to cancel it. Now Outlook won't open
and also freezes. What did I do wrong,
Click to expand...

What you did wrong is believe export and import have anything to do with
transferring PSTs between Outlook instances.
and how can I get rid of the
data in outlook (old emails) and start over?
Click to expand...

A new mail profile should work.
http://www.howto-outlook.com/faq/newprofile.htm
 
Neither of those suggestions fix the fact that when I launch Outlook it
freezes and I can't change anything in it or click on anything in the
toolbar, the calendar, etc. When I did the import, it transferred the
contents of my inbox, but it seemed to corrupt the entire application. I
thought that removing Outlook and reinstalling would help, but it didn't. Any
other suggestions?
 
Candy said:
Neither of those suggestions fix the fact that when I launch Outlook
it freezes and I can't change anything in it or click on anything in
the toolbar, the calendar, etc.
Click to expand...

With Outlook closed, try deleting %AppData%\Microsoft\Outlook\outcmd.dat.
You may want to consider a new mail profile as well.
 
I just removed office and reinstalled. Now I need to figure out how to
cleanly get that pst file in there so outlook doesn't hang on me again. I'll
go to the instructions posted as above. Wish me luck....
 
Candy said:
I just removed office and reinstalled. Now I need to figure out how to
cleanly get that pst file in there so outlook doesn't hang on me
again. I'll go to the instructions posted as above. Wish me luck....
Click to expand...

No luck needed. In Control Panel's Mail applet add the PST to the profile.
That should have been covered in the web page I cited in my first reply.
 
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