Outlook Express

  • Thread starter Thread starter Betty
  • Start date Start date
B

Betty

Outlook Express keeps deleting attachments sent to me
before I get a chance to view them. I receive a message
saying that OE removed access to the following unsafe
attachments. How do I stop this from happening? I know
for a fact that the sender is sending me safe info since
she just bought the same computer and has kept up-to-date
with her security.
I am getting very frustrated not receiving information!!
 
Betty said:
Outlook Express keeps deleting attachments sent to me
before I get a chance to view them. I receive a message
saying that OE removed access to the following unsafe
attachments. How do I stop this from happening? I know
for a fact that the sender is sending me safe info since
she just bought the same computer and has kept up-to-date
with her security.
I am getting very frustrated not receiving information!!
Click to expand...

OIE is not deleting these attachments. In Outlook Express go Tools |
Options... and on the Security tab uncheck the box that says "Do not allow
attachments..." and Apply. :-)
 
Greetings --

Nothing has been deleted.

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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