If they really were stand alone, I'd agree. Unfortunately, IE and OE are
now so integrated into the OS that's it's difficult to rescue either
component individually as where SFC and Repair Install should see any
dependencies and make adjustments accordingly.
--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org:
http://www.dts-l.org/
Your prob right, I just thought that SFC might lead the user off on a
tangent, and that it would be easier to
just over write the version with fresh files.
Andy
message | Andy, given Internet Explorer's integration with the OS, it's really safer
| to have users try sfc /scannow or a repair install of SFC fails to
resolve
| it.
|
| --
| Michael Solomon MS-MVP
| Windows Shell/User
| Backup is a PC User's Best Friend
| DTS-L.Org:
http://www.dts-l.org/
|
| | What version of Internet Explorer are you using?
| 5.0 , 5.5 , 6.0 ?
| In order to reload OE, you'll have to reload Internet Explorer.
| Assuming your internet works ok, go to microsoft's website:
|
http://www.microsoft.com/downloads/...cb-5e5d-48f5-b02b-20b602228de6&DisplayLang=en
|
| I would save your messages first, like I mentioned in my previous post.
|
| | | andy; at the top of the page I have "otlook express" -
| | (not responding) under that; file - edit - view - tools -
| | messages - help. none of which will open because I can't
| | get a pointer with the cursor - just hour glass - frozen.
| |
| |
| | >-----Original Message-----
| | >First make sure your messages are still there:
| | >Go to Outlook Express
| | >TOOLS / OPTIONS / MAINTENANCE / STORE FOLDER /
| | >At the "Store Folder" window, start from the left and
| | select that whole address, EDIT / COPY
| | >Then open up Windows Explorer, go up to the address line
| | and EDIT / PASTE / GO
| | >Make sure your VIEW is set to show DETAILS
| | >If you're showing some KB's beside INBOX and other
| | folders, then your messages are still there.
| | >Look to the left, and (right-click / copy) the Identity
| | Folder.
| | >Paste it somewhere safe so you know you have your
| | messages in case you have to reload OE.
| | >If you have to reload OE, go to CONTROL PANEL / ADD
| | REMOVE PROG / ADD REM WIN COMP /
| | >scroll down and uncheck OE, go out of ADD REM WIN
| | COMPONENTS, then go back in and re-check it.
| | >
| | >Hope this info helps.
| | >Andy
| | >
| | >"Michael Solomon (MS-MVP Windows Shell/User)"
| | (e-mail address removed)...
| | >| First, be sure your antivirus software has the latest
| | definitions and run a
| | >| virus scan.
| | >|
| | >| Second, download, install and run Ad Aware:
| | >|
www.lavasoftusa.com
| | >|
| | >| If this is a relatively recent issue, you might try
| | using System Restore to
| | >| take you back to a time when this worked properly.
| | Start\All
| | >| Programs\Accessories\System Tools\System Restore. If
| | that doesn't resolve
| | >| it, try the information below.
| | >|
| | >| The following assumes you have an actual XP CD as
| | opposed to a restore CD or
| | >| restore partition supplied by your PC manufacturer.
| | >|
| | >| Go to Start, type sfc /scannow in the run box and
| | press enter. Note, there
| | >| is a space between sfc and the forward slash. You
| | will be asked for your XP
| | >| CD. Be aware, upon inserting the CD the XP setup
| | screen may appear, this is
| | >| not a part of sfc /scannow, rather it is being invoked
| | by autorun. Simply
| | >| minimize the screen and allow sfc to continue.
| | >|
| | >| If the above fails to resolve the issue, try a repair
| | install as follows:
| | >|
| | >| Be sure you are well backed up in case there is a
| | problem from which you are
| | >| unable to recover. NOTE, while a repair install
| | should leave your data
| | >| files intact, if something goes wrong during the
| | repair install, you may be
| | >| forced to start over and do a clean install of XP. If
| | you don't have your
| | >| data backed up, you would lose your data should that
| | eventuality occur.
| | >|
| | >| Assuming your system is set to boot from the CD-ROM
| | drive, boot with the XP
| | >| CD in the drive. If it isn't or you are not sure, you
| | need to enter the
| | >| system's BIOS. When you boot the system, the first
| | screen usually has
| | >| instructions that if you wish to enter setup press a
| | specific key, when you
| | >| see that, do so. Then you will have to navigate to
| | the boot sequence, if
| | >| the CD-ROM drive is not first line, set it first in
| | the boot sequence. Save
| | >| your settings and exit with the XP CD in the drive.
| | The system will reboot.
| | >|
| | >| Boot from the CD. If your system is set to be able to
| | boot from the CD, it
| | >| should detect the disk and give a brief message,
| | during the boot up, if you
| | >| wish to boot from the CD press any key.
| | >|
| | >| Once you have pressed a key, setup should begin. You
| | will see a reference
| | >| asking if you need to load special drivers and another
| | notice that if you
| | >| wish to begin the ASR (Automatic Recovery Console)
| | depress F2. Just let
| | >| setup run past all of that. It will continue to load
| | files and drivers.
| | >|
| | >| Then it will bring you to a screen. Eventually, you
| | will come to a screen
| | >| with the option to (1) setup Windows or (2) Repair
| | Windows Installation
| | >| using the Recovery console.
| | >|
| | >| The first option, to setup Windows is the one you want
| | and requires you to
| | >| press enter. When asked, press F8 to accept the end
| | user agreement. Setup
| | >| will then search for previous versions of Windows.
| | Upon finding your
| | >| version, it will ask if you wish to Repair your
| | current installation or
| | >| install fresh. Press R, that will run a repair
| | installation. From there
| | >| on, follow the screens.
| | >|
| | >|
| | >| --
| | >| Michael Solomon MS-MVP
| | >| Windows Shell/User
| | >| Backup is a PC User's Best Friend
| | >| DTS-L.Org:
http://www.dts-l.org/
| | >|
| | >| | | >| >a quick follow up to my last....Express opens, but
| | there
| | >| > are no messages and while my folders appear on the
| | left
| | >| > side, you cannot open anything as the "hour glass" is
| | >| > frozen...message comes up in middle of
| | screen "program
| | >| > not responding". i'm going to bed (est), check in
| | am for
| | >| > some good news. thanks
| | >| >
| | >| >
| | >| >>-----Original Message-----
| | >| >>Yes I have rebooted several times...
| | >| >>
| | >| >>
| | >| >>>-----Original Message-----
| | >| >>>Have you tried rebooting?
| | >| >>>
| | >| >>>--
| | >| >>>Michael Solomon MS-MVP
| | >| >>>Windows Shell/User
| | >| >>>Backup is a PC User's Best Friend
| | >| >>>DTS-L.Org:
http://www.dts-l.org/
| | >| >>>
| | message
| | >| >>>| | >| >>>> Can someone help......Express froze up 6 hrs. ago.
| | >| >>Can't
| | >| >>>> get to any messages, can't navigate, etc. Do I
| | need
| | >| > to
| | >| >>>> reload XP or what? Critical I have my mailbox for
| | >| >>>> business.
| | >| >>>
| | >| >>>
| | >| >>>.
| | >| >>>
| | >| >>.
| | >| >>
| | >|
| | >|
| | >.
| | >
|
|
