Email reconciliation with the BlackBerry Internet Service is from the BlackBerry smartphone to the messaging server, and the messaging server to the BlackBerry smartphone. For reconciliation changes to occur in an email application such as Microsoft Outlook, the email application must reconcile with the messaging server, not the BlackBerry smartphone.
It is necessary to correctly configure the BlackBerry smartphone and integrated email accounts to turn on the full two-way reconciliation. For more information, see KB13509.
Reconciliation changes from the mailbox to the BlackBerry smartphone might require up to 6 hours.
For more information on Microsoft® Mobile Services Protocol (MSN® MSP), see KB24360.