Outlook express

  • Thread starter Thread starter Josephine
  • Start date Start date
J

Josephine

I am still having the same problem with outlook
express,that when my husband who is the 2nd identity in
our computer logs in for some reason the computer takes
over his identity as the main, which is mine, and then it
shows all the messages his and mine under his
altogether, then it freezes when I try to switch
identities it won't let me so then I have to turn the
computer on and off to get it to change to the main
identity.What are we doing that is causing that to
happen??? Help please!!!Thanks,
Josephine
 
Hi,

OLEXP: An Overview of the Cumulative Update for Outlook Express 6.0 SP-1
http://support.microsoft.com/?kbid=331923

If you have not installed the Cumulative Update for OE: There are currently
two workarounds and one option:

Click on File/Identities/Manage Identities and remove the
checkmark in "Use this identity when starting a program".

You Cannot Switch Identities in Outlook Express After You Install Windows XP
SP1
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q329084&

Another option/workaround:

Before changing identity, Press F1. The Outlook Express "Help" window will
open (and leave it running in the background).

Option:

Put a shortcut to msoe.chm in the Startup folder and leave the default ID
active.
 
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