outlook express

  • Thread starter Thread starter Ian MacK
  • Start date Start date
I

Ian MacK

i am currently unable to access all of my accounts in
oulook express, i cannot "switch identities"
i am ONLY able to use the main account
please help me!
 
Hi Ian,

Do you have SP1 installed? If not:

Cumulative Update for Outlook Express 6.0 SP1
http://www.microsoft.com/downloads/release.asp?releaseid=44639

OLEXP: An Overview of the Cumulative Update for Outlook Express 6.0 SP-1
http://support.microsoft.com/?kbid=331923

In the meantime there are currently two workarounds and one option:

Click on File/Identities/Manage Identities and remove the
checkmark in "Use this identity when starting a program".

You Cannot Switch Identities in Outlook Express After You Install Windows XP
SP1
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q329084&

Another option/workaround:

Before changing identity, Press F1 key, and then minimize the help screen
(leave it running in background). You can then switch identities as always.

Option:

Put a shortcut to msoe.chm in the Startup folder and leave the default ID
active.
 
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