Hello, Bill.
1. First try compacting all OE folders:
http://www.insideoe.com/files/maintain.htm#compact
2. If no joy, move any messages you want to keep out of Sent Items to
another folder created for such archiving. Ditto for anything unsent in
Outbox. Then close OE and delete Sent Items.dbx and Outbox.dbx from your
identity's store (
http://www.insideoe.com/files/store.htm#storemain).
In WindowsXP, the OE user files (DBX and WAB) are by default marked as
hidden. To view these files in Explorer, you must enable Show Hidden Files
and Folders under Start>Control Panel>Folder Options>View.
3. If still no joy, close OE and delete Folders.dbx. In doing so, you will
lose the mail tree structure, all lists of newsgroups, and all
synchronization options, and message rules will likely need to be edited.
General OE Caveats:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.
- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security, AH-VSOP
