outlook express works fine but outlook 2003 doesn't

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Guest

Outlook 2003 will not send or recieve email and instead offeres a bunch of
errors saying that it cannot connect to the server for either email account
or indicates that my ports and all or not set properly but Outlook Express 6
will work just fine with all the same settings. I have already used Outlook
2003 and it worked fine then it stopped, I updated my router and it worked.
It has stopped working again and I have already updated the router again and
it's starting to get under my skin a whole lot. Any suggestions.
 
Bruce said:
Outlook 2003 will not send or recieve email and instead offeres a
bunch of errors saying that it cannot connect to the server for
either email account or indicates that my ports and all or not set
properly but Outlook Express 6 will work just fine with all the same
settings. I have already used Outlook 2003 and it worked fine then
it stopped, I updated my router and it worked. It has stopped working
again and I have already updated the router again and it's starting
to get under my skin a whole lot.
Click to expand...

Sounds like you have an issue with your router that somehow doesn't affect
OE.
 
That was the first problem, where were you 2 weeks ago. I just figured it
out about 20 minutes ago, it's the Norton Internet Security personal
firewall. You have to configure it under program controls to give full
permissions to Outlook. Thanks for your input anyways. I'm just happy I
couldn't send that angry email I wrote to the router company.
 
Bruce / Brian,
I have just suffered the same troublesome problem that you describe....
Outlook 2003 which had been working fine for 10 months suddently refused to
work, generating error messages on send and receive. Like you I was forced to
fall back on Outlook Express in order to communicate.
I found an obscure little program
"C:\Program Files\Windows Messaging\SCANPST.EXE"
Running this from the start menu, it scans the Outlook.pst data file and
then repairs it and saves a back up.
I conclude that my .pst file had become corrupted in some way - probably
through opening and closing Outlook as on several occasions I was shown a
message to say that Outlook had not closed down properly and would restart in
'safe mode'.
Having run this repair program I find that I can send and receive as normal.
However, I have not yet been able to work out how to salvage all of my
emails and contacts from th backup (.bak file).
If faced with the probelm again I would save all of my imprtant contacts
..csv files and emails to disk, so they can be imported.
Maybe someone can suggest a neat way to revover this info?
Anyway, at least Outlook 2003 is now working again
 
Rob Pine said:
I found an obscure little program
"C:\Program Files\Windows Messaging\SCANPST.EXE"
Click to expand...

Certainly not obscure. That's the "Inbox Repair Tool" installed with every
Office installation, usually in the folder
%CommonProgramFIles%\system\MSMAPI\1033\
Having run this repair program I find that I can send and receive as
normal. However, I have not yet been able to work out how to salvage
all of my emails and contacts from th backup (.bak file).
Click to expand...

How did you create this ".bak" file? Knowing that will provide the key to
knowing how to make its contents available to Outlook. If this is the file
generated by the Inbox Repair Tools, then it's the original copy of your old
PST before the IRT repaired it. You can rename its extension to .pst and
open it in Outlook with File>Open>Outlook Data File and see how much data
you can access.
 
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