Outlook Express poblem

[Guest]

Cannot receive mail , had Norton anti virus on system but they want me to
renew , but instead I installed AVG, but I cannot uninstall Norton and AVG
is working perfectly. Could the trouble with OE be with Norton now?

 

[Frank Saunders, MS-MVP OE]

Cannot receive mail , had Norton anti virus on system but they want
me to renew , but instead I installed AVG, but I cannot uninstall
Norton and AVG is working perfectly. Could the trouble with OE be
with Norton now?

Norton uninstall
Norton NIS or Firewall Uninstall - do everything but the reinstall stuff.
http://service1.symantec.com/SUPPORT/nip.nsf/docid/2001090510510636
Take a look here for the AV removal tool:
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606
(Click on the little + signs to read the detailed instructions) For manual
removal, it may also depend on your OS. See at the end of this document for
appropriate links.
You may want to try their removal tool in compatibilty mode before trying
the manual uninstall, above. See here:
http://service1.symantec.com/SUPPOR...567ac0063608c&dtype=&prod=&ver=&osv=&osv_lvl=

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Gene K]

Cannot receive mail , had Norton anti virus on system but they want me to
renew , but instead I installed AVG, but I cannot uninstall Norton and
AVG
is working perfectly. Could the trouble with OE be with Norton now?Adding to what Frank Saunders has told you. If you run the Norton Firewall [plus many other Firewalls], enter your ISP plus your ISP mail servers as trusted sources. I have always been able to uninstall Norton's Anti-virus by removing it from the Control Panel/Add or Remove Programs. The newer versions remove readily; however, they leave behind files and registry entries which you have to find and remove manually. DO NOT allow two anti-virus programs to be active at the same time. I would suggest you uninstall AVG and when and if you choose to reinstall it, choose the custom method of installation and elect not to install the E-Mail Scanning portion of that software because it is a slow and tedious process which slows down receipt of E-Mail.

Gene K

 

[Gerry Cornell]

Gene

"elect not to install the E-Mail Scanning portion of that software
because it is a slow and tedious process which slows down
receipt of E-Mail."

My experience is different.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Cannot receive mail , had Norton anti virus on system but they want me to
renew , but instead I installed AVG, but I cannot uninstall Norton and
AVG
is working perfectly. Could the trouble with OE be with Norton now? Adding
to what Frank Saunders has told you. If you run the Norton Firewall [plus
many other Firewalls], enter your ISP plus your ISP mail servers as
trusted sources. I have always been able to uninstall Norton's Anti-virus
by removing it from the Control Panel/Add or Remove Programs. The newer
versions remove readily; however, they leave behind files and registry
entries which you have to find and remove manually. DO NOT allow two
anti-virus programs to be active at the same time. I would suggest you
uninstall AVG and when and if you choose to reinstall it, choose the
custom method of installation and elect not to install the E-Mail Scanning
portion of that software because it is a slow and tedious process which
slows down receipt of E-Mail.

Gene K

 

[phillip maurice nelson]

to uninstall Norton Anti-Virus,click on start then
click on the control panel then click add/remove programs
then scroll down the Norton Anti-Virus & try to remove the program. this
will work as long as you don't recover the
system or do a ststem restore because basically your
computer came with the Norton Anti-virus & will still be a part of the NTFS
files within the original factory
settings from when you purchased the computer.

 

[Malke]

to uninstall Norton Anti-Virus,click on start then
click on the control panel then click add/remove programs
then scroll down the Norton Anti-Virus & try to remove the program.
this will work as long as you don't recover the
system or do a ststem restore because basically your
computer came with the Norton Anti-virus & will still be a part of the
NTFS files within the original factory
settings from when you purchased the computer.

Useless. Learn to post:


To the OP: to remove NAV see here:

http://tinyurl.com/42vze - Uninstalling/reinstalling NAV2003
http://tinyurl.com/cbs36 - Uninstalling/reinstalling NIS Norton
AntiSpam, or Norton Personal Firewall 2005

Or use this:
http://basconotw.mvps.org/SymRem.htm

Malke