outlook express ove quota

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Guest

When anyone sends me an email they get an over quota error message and the
mail doesn't go through. I have deleted almost everything-Is there anyway
there is anything hidden that I am not seeing or does anyone have any other
ideas. The odd thing is I am not getting the 'you are over quota ' message
that I have goten in the past when I was ove quota, only the people that are
trying to send me emails. Help!!!
 
Marie said:
When anyone sends me an email they get an over quota error message and the
mail doesn't go through. I have deleted almost everything-Is there anyway
there is anything hidden that I am not seeing or does anyone have any other
ideas. The odd thing is I am not getting the 'you are over quota ' message
that I have goten in the past when I was ove quota, only the people that are
trying to send me emails. Help!!!
Click to expand...

The over-quota message they are getting is coming from your email
server. Most people use their ISP's email server. The message means the
space your ISP has allocated on their server for your mailbox is full.
Perhaps you have your Outlook Express set to leave messages on the
server and your mailbox is full. In any case, go to your ISP's webmail
and delete some messages in your Inbox or call your ISP and ask them to
help you. This isn't local to your computer.


Malke
 
Marie said:
When anyone sends me an email they get an over quota error message
and the
mail doesn't go through. I have deleted almost everything-Is there
anyway
there is anything hidden that I am not seeing or does anyone have
any other
ideas. The odd thing is I am not getting the 'you are over quota '
message
that I have goten in the past when I was ove quota, only the people
that are
trying to send me emails. Help!!!
Click to expand...


Stop using your mailbox as a junk collection of old mails. You get
only so much disk space for your mailbox and you've used it up because
you leave mails in it. Yank the e-mails and have the e-mail client
delete them after yanking them (the default setup). Or use the
webmail interface to clean out the old mails that are eating up your
disk quota.

Senders cannot get new mails delivered to your mailbox because you
left it piled up with old mails that consume all your disk quota.
 
As I said earlier I emptied all my mailboxes

VanguardLH said:
Stop using your mailbox as a junk collection of old mails. You get
only so much disk space for your mailbox and you've used it up because
you leave mails in it. Yank the e-mails and have the e-mail client
delete them after yanking them (the default setup). Or use the
webmail interface to clean out the old mails that are eating up your
disk quota.

Senders cannot get new mails delivered to your mailbox because you
left it piled up with old mails that consume all your disk quota.
Click to expand...
 
Contact your ISP, perhaps their server did not really delete
the old email.

What email program are you using, http web, pop3, imap?


| As I said earlier I emptied all my mailboxes
|
| "VanguardLH" wrote:
|
message
| >
| > > When anyone sends me an email they get an over quota
error message
| > > and the
| > > mail doesn't go through. I have deleted almost
everything-Is there
| > > anyway
| > > there is anything hidden that I am not seeing or does
anyone have
| > > any other
| > > ideas. The odd thing is I am not getting the 'you are
over quota '
| > > message
| > > that I have goten in the past when I was ove quota,
only the people
| > > that are
| > > trying to send me emails. Help!!!
| >
| >
| > Stop using your mailbox as a junk collection of old
mails. You get
| > only so much disk space for your mailbox and you've used
it up because
| > you leave mails in it. Yank the e-mails and have the
e-mail client
| > delete them after yanking them (the default setup). Or
use the
| > webmail interface to clean out the old mails that are
eating up your
| > disk quota.
| >
| > Senders cannot get new mails delivered to your mailbox
because you
| > left it piled up with old mails that consume all your
disk quota.
| >
| >
 
Including web mail access?
If that is the case contact your ISP as the problem is at their end
 
Marie said:
As I said earlier I emptied all my mailboxes
Click to expand...

Not on your computer. You need to empty them at the mail server. This is
usually done from web access. If you actually went to your webmail and
did this, call your ISP.

Again, just to be completely clear - the problem is not on your computer.


Malke
 
in message
As I said earlier I emptied all my mailboxes
Click to expand...


That could have meant that you emptied your Inbox folder in OE, not
that you logged on using the webmail interface to your account and
making sure to empty out your Inbox there. If OE has already
downloaded a message but you configured OE to leave it on the mail
server then those messages are still on the mail server. Just because
OE's Inbox is empty doesn't mean the mailbox (on the mail server) is
empty.

It is also possible that other folders (only up on the mail server)
have items in them that count against your disk quota. When using
their webmail interface, check the bulk/junk folder, trash, and other
folders to make sure they aren't sucking up all your disk quota. For
some providers, items in the Trash folder may not count against your
disk quota but you will need to check with them if that is true or not
for their e-mail service. Spam e-mails moved into a junk/bulk folder
might or might not count against your disk quota. You'll need to go
use their webmail interface to check.
 
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