OutLook Express Locked UP

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  • Start date Start date
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Guest

OutLook Express locked up and does not respond, was on XP Home SP1, installed
SP2 stayed same, did repair of IE and OE per 318378 and Outlook Express still
does not respond. Can any one help on this?
 
I am afraid I am in over my head but would like to try to continue. Please
understand OE opens but is frozen and will not process. I can see the normal
opening page of OE but can't navigate on the screen and OS does not respond.
I am confused aabout the store folder. I do not have anything labled store
folder in Windows Explorer, mine upens to My Documents with it' list of
folders. Also I can not find any .dbx files through the described search
process. Can you enlighten me at all or am I hopeless. I have begun to use
Netscape mail while working on OE and it is working fine. Thank you.
 
I did set the search to look for hiddenfiles and folders. I am pretty good at
following instructions, still search did not find any .dbx files at all. Can
you comment on what the store file is in Windows Explorer. I saw nothing
labled that way.
 
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