Outlook Express crashes when switching identity

[Trish]

I have fresh install of Wind-XP all patches have been
loaded including all current patches for Outlook Express
(Help About shows OE version of 6.00.2800.112).

When switching identities outlook express will sometimes
totally disappear with no error message or any other
anomolous behaviour. When attempt to restart Outlook
Express I get the hour glass for a few seconds then the
hour glass disappears but outlook express does not
start...no splash screen, error message or status message
is given.

To start Outlook Express I must either log off or
reboot. This gets very old..what can I do?

 

[Lanwench [MVP - Exchange]]

Hi -

This is a group to support Outlook from the Office group of programs.
Outlook Express is a part of Internet Explorer and is a quite different
program, despite its similar name..

You will probably get a faster and more expert answer if you post this to an
Outlook Express news group.

Try posting in one of these newsgroups:
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.outlookexpress.mac for OE for Macintosh

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

If you're accessing the Microsoft newsgroups through the MS Product Support
Services Community Newsgroups web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number.

A good website for information on OE is:
http://www.tomsterdam.com/