Outlook Express Automatically Removing Attachments

  • Thread starter Thread starter Darlene
  • Start date Start date
D

Darlene

I am new to computers and security, I received an email
from a reliable source, and OE removed the attachment.
How do I stop it from doing this, when I know the source
is a reliable one.

Any help with this problem would be greatly appreciated.
 
1. Start Outlook Express.
2. On the Tools menu, click Options.
3. Click the Security tab, click to clear the "Do not allow
attachments to be saved or opened that could potentially
be a virus" check box under Virus Protection, and then click OK.

Applicable Microsoft Knowledge Base Article:

Cannot Open E-Mail Attachments in Outlook Express
http://support.microsoft.com/default.aspx?scid=kb;en-us;q329570

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

|I am new to computers and security, I received an email
| from a reliable source, and OE removed the attachment.
| How do I stop it from doing this, when I know the source
| is a reliable one.
|
| Any help with this problem would be greatly appreciated.
 
The ability to get at attachments to email in OE6 SP1 or later is disabled
for security reasons... BUT you can enable it an get at all those
attachments. Here's what you need to do:
Open OE6 and select tools/options
Select the security tab
Make sure the check box beside "Do not allow attachments to be saved or
opened that could potentially be a virus" is unchecked and you should be
OK(as long as the attachment is not a virus).

--
Larry Samuels MS-MVP (Windows-Shell/User)
Associate Expert
Expert Zone -
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
 
Darlene said:
I am new to computers and security, I received an email
from a reliable source, and OE removed the attachment.
How do I stop it from doing this, when I know the source
is a reliable one.

Any help with this problem would be greatly appreciated.
Click to expand...


Outlook Express' default security settings are simply trying to
protect the recipient. OE has no way of telling whether an attachment
actually contains a virus or not, so it temporarily blocks any of
those file types that could potentially contain a virus. In Outlook
Express, Tools > Options > Security, uncheck the "Do not allow
attachments to be saved or opened that could potentially be a virus"
option, assuming he trusts the source, of course. The wiser course of
action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387

--

Bruce Chambers

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