Outlook Express attachment problems

  • Thread starter Thread starter MCampbell
  • Start date Start date
M

MCampbell

HI,
I am having the following problems when receiving emails
with attachments:

First, the attachment is 'grayed out' and I cannot click
on it to open. I have to pretend that I am forwarding it
and then it is able to be opened.

Second, when I am finally at the point where I can open
it, I sometimes receive the message 'OE has removed some
attachments from the email...etc'

Any ideas?
Thanks.
 
In OE, click Tools, Options, Security Tab, remove check from
"Do not allow attachments....", apply changes.
 
Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers
--
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