Outlook Express and the Missing Passwords

  • Thread starter Thread starter Marg Chauvin
  • Start date Start date
M

Marg Chauvin

It appears I am not alone in the missing email account
password problem.

I supply the password in the account information and
check remember but am always prompted for the password at
connect time.

In the connect prompt the "Remember Password" box
is "greyed out".

This occurs for both imported accounts and newly added
accounts.

The solution listed in the KB
Microsoft Knowledge Base Article - 277815
The "Add password to the password list" does not exist on
my application.

On the plus side, it makes me remember my passwords.

Thank you,
Marg
 
Windows XP.
Passwords are not being retained.

We closed all programs
We ran REGEDIT and removed the HKCU/software/microsoft/protected storage
system provider/s-1-5-21... folder.
We rebooted the computer.
We input the passwords.
We closed and reopened OE.
Password are now retained.


Microsoft article 264672
 
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