Outlook Express 6

[Bill At The Billboard]

All of a sudden The program will not let me delete older
email messages, or any for that matter --- How Can I fix
it?? It happened while I was deleting old email messages.
Thanks,
Bill

 

[Frank Saunders, MS-MVP]

All of a sudden The program will not let me delete older
email messages, or any for that matter --- How Can I fix
it?? It happened while I was deleting old email messages.
Thanks,
Bill

Deleted Items is probably corrupt.
Go to Tools | Options | Maintenance | Store Folder and see where OE is
storing its data files.
Close OE.
Go to the store folder with Windows Explorer and delete Deleted Items.dbx.
With Win2K, WinXP and Win2K3 it will be a hidden file.
OE will build a new one when you reopen it.

If Deleted Items has messages you want to keep, instead of deleting it move
(not copy) it to an empty Windows folder. Then use DBXtract on the old
Deleted Items.dbx.
DBXtract (free): http://www.oehelp.com/DBXtract/
You can drag the recovered messages from the Windows folder back into an OE
folder in the Folder List in an open OE.

--
Frank Saunders, MS-MVP, IE/OE
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