Outlook Error Message

  • Thread starter Thread starter Beth
  • Start date Start date
B

Beth

I downloaded Office Service Pack 3 last night. Upon
completion of download and reboot, I got on line to check
emails. Immediately a window appeared:

"A program is trying to access your address book in
Outlook. If this is unexpected click NO as it may be a
virus."

I clicked NO and then I got this menu:

"Outlook as experienced an error and must restart."

The program closes and automatically reopens only to start
up with:

"A program is trying to access your address book in
Outlook. If this is unexpected click NO as it may be a
virus."

I clicked NO and then I got this menu:

"Outlook as experienced an error and must restart."

And I'm in an endless loop. I'm not sure it this has
anything to do with the download, but I've never had this
problem before.

Should I allow access to address book? Will this fix the
problem? I ran a scan on c: (Norton) and my computer is
clean.

Any thoughts? I have contactec Microsoft via email, but I
don't know when I'll hear back. Looking for help...Thanks
 
You should include the version of your Outlook when asking a question. Office sp3 is only for Outlook XP (Office 2002.) You say you downloaded the service pack but did you install it? Visit the Symantec site to get the latest virus definitions or run Live Update. Several viruses have mutated over the weekend that are covered in the latest updates--Beagle for one. Then run antivirus again. Don't allow the access to your address book until you know you're not infected.
 
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