Outlook error 0x80042109

  • Thread starter Thread starter PMD85Vette
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PMD85Vette

I’m getting an Outlook error 0x80042109 on only one of my email
accounts. I am able to send and receive email from my Verizon
account, but my home business account is only able to receive. This
just started happening in the past week. I have tried the following:

1. It is NOT the home business account servers. I’m able to send via
webmail and I created the same account on a different computer and
network and everything worked.
2. There are no viruses, ad/spy/malware on the machine.
3. Won’t send with antivirus software on or off (Norton Corp Edition).
4. Firewall SMTP ports are open (25 and 26) on Windows firewall and
router.
5. I created a new Outlook profile
6. I repaired Outlook
7. I uninstalled Outlook 2003 and reinstalled Outlook 2003 and created
a new profile.
8. I uninstalled Outlook 2003 and installed Outlook 2007 and created a
new profile.
9. The account does require authentication and it is set.

Any help would be appreciated.
Thank
Paul
 
Have you verified that you are using the correct outgoing port for your
business SMTP server? Often port 25 is blocked because a lot of spammers use
it. Try port 587 instead.

I’m getting an Outlook error 0x80042109 on only one of my email
accounts. I am able to send and receive email from my Verizon
account, but my home business account is only able to receive. This
just started happening in the past week. I have tried the following:

1. It is NOT the home business account servers. I’m able to send via
webmail and I created the same account on a different computer and
network and everything worked.
2. There are no viruses, ad/spy/malware on the machine.
3. Won’t send with antivirus software on or off (Norton Corp Edition).
4. Firewall SMTP ports are open (25 and 26) on Windows firewall and
router.
5. I created a new Outlook profile
6. I repaired Outlook
7. I uninstalled Outlook 2003 and reinstalled Outlook 2003 and created
a new profile.
8. I uninstalled Outlook 2003 and installed Outlook 2007 and created a
new profile.
9. The account does require authentication and it is set.

Any help would be appreciated.
Thank
Paul
 
Have you verified that you are using the correct outgoing port for your
business SMTP server? Often port 25 is blocked because a lot of spammers use
it. Try port 587 instead.


I’m getting an Outlook error 0x80042109 on only one of my email
accounts.  I am able to send and receive email from my Verizon
account, but my home business account is only able to receive.  This
just started happening in the past week.  I have tried the following:

1. It is NOT the home business account servers.  I’m able to send via
webmail and I created the same account on a different computer and
network and everything worked.
2. There are no viruses, ad/spy/malware on the machine.
3. Won’t send with antivirus software on or off (Norton Corp Edition).
4. Firewall SMTP ports are open (25 and 26) on Windows firewall and
router.
5. I created a new Outlook profile
6. I repaired Outlook
7. I uninstalled Outlook 2003 and reinstalled Outlook 2003 and created
a new profile.
8. I uninstalled Outlook 2003 and installed Outlook 2007 and created a
new profile.
9. The account does require authentication and it is set.

Any help would be appreciated.
Thank
Paul
Click to expand...

Yes, in speaking with my ISP, they use 25 as a primary and 26 as a
secondary. I tried both ports, restarting Outlookk in between
settings changes (just to be sure).
 
Does your account send if you start Outlook in safe mode:

Start > Run > outlook.exe /safe

(Note the space between outlook.exe and /safe)


Have you verified that you are using the correct outgoing port for your
business SMTP server? Often port 25 is blocked because a lot of spammers use
it. Try port 587 instead.


I’m getting an Outlook error 0x80042109 on only one of my email
accounts. I am able to send and receive email from my Verizon
account, but my home business account is only able to receive. This
just started happening in the past week. I have tried the following:

1. It is NOT the home business account servers. I’m able to send via
webmail and I created the same account on a different computer and
network and everything worked.
2. There are no viruses, ad/spy/malware on the machine.
3. Won’t send with antivirus software on or off (Norton Corp Edition).
4. Firewall SMTP ports are open (25 and 26) on Windows firewall and
router.
5. I created a new Outlook profile
6. I repaired Outlook
7. I uninstalled Outlook 2003 and reinstalled Outlook 2003 and created
a new profile.
8. I uninstalled Outlook 2003 and installed Outlook 2007 and created a
new profile.
9. The account does require authentication and it is set.

Any help would be appreciated.
Thank
Paul
Click to expand...

Yes, in speaking with my ISP, they use 25 as a primary and 26 as a
secondary. I tried both ports, restarting Outlookk in between
settings changes (just to be sure).
 
If running Outlook in safe mode does not rectify the problem, try to
recreate your Outlook profile:

http://www.howto-outlook.com/faq/newprofile.htm


Have you verified that you are using the correct outgoing port for your
business SMTP server? Often port 25 is blocked because a lot of spammers use
it. Try port 587 instead.


I’m getting an Outlook error 0x80042109 on only one of my email
accounts. I am able to send and receive email from my Verizon
account, but my home business account is only able to receive. This
just started happening in the past week. I have tried the following:

1. It is NOT the home business account servers. I’m able to send via
webmail and I created the same account on a different computer and
network and everything worked.
2. There are no viruses, ad/spy/malware on the machine.
3. Won’t send with antivirus software on or off (Norton Corp Edition).
4. Firewall SMTP ports are open (25 and 26) on Windows firewall and
router.
5. I created a new Outlook profile
6. I repaired Outlook
7. I uninstalled Outlook 2003 and reinstalled Outlook 2003 and created
a new profile.
8. I uninstalled Outlook 2003 and installed Outlook 2007 and created a
new profile.
9. The account does require authentication and it is set.

Any help would be appreciated.
Thank
Paul
Click to expand...

Yes, in speaking with my ISP, they use 25 as a primary and 26 as a
secondary. I tried both ports, restarting Outlookk in between
settings changes (just to be sure).
 
If running Outlook in safe mode does not rectify the problem, try to
recreate your Outlook profile:

http://www.howto-outlook.com/faq/newprofile.htm








Yes, in speaking with my ISP, they use 25 as a primary and 26 as a
secondary.  I tried both ports, restarting Outlookk in between
settings changes (just to be sure).- Hide quoted text -

- Show quoted text -
Click to expand...

Have not tried the safe mode route yet, will try this evening. As for
the profile, yes, I already created a new profile in both 2003 and in
2007.
 
I already created a new profile in both 2003 and in
2007.
Click to expand...

Are you saying that both versions of Outlook (2003 and 2007) are on the same
computer ???
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

If running Outlook in safe mode does not rectify the problem, try to
recreate your Outlook profile:

http://www.howto-outlook.com/faq/newprofile.htm








Yes, in speaking with my ISP, they use 25 as a primary and 26 as a
secondary. I tried both ports, restarting Outlookk in between
settings changes (just to be sure).- Hide quoted text -

- Show quoted text -
Click to expand...

Have not tried the safe mode route yet, will try this evening. As for
the profile, yes, I already created a new profile in both 2003 and in
2007.
 
Are you saying that both versions of Outlook (2003 and 2007) are on the same
computer ???
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.







Have not tried the safe mode route yet, will try this evening.  As for
the profile, yes, I already created a new profile in both 2003 and in
2007.- Hide quoted text -

- Show quoted text -
Click to expand...

NO. I uninstalled 2003 before I installed 2007
 
What type of business mail account do you have?


If running Outlook in safe mode does not rectify the problem, try to
recreate your Outlook profile:

http://www.howto-outlook.com/faq/newprofile.htm








Yes, in speaking with my ISP, they use 25 as a primary and 26 as a
secondary. I tried both ports, restarting Outlookk in between
settings changes (just to be sure).- Hide quoted text -

- Show quoted text -
Click to expand...

Safe mode didn't work.
 
What type of business mail account do you have?







Safe mode didn't work.- Hide quoted text -

- Show quoted text -
Click to expand...

Just a plain old domain. Have the primary email setup with Tucows and
the secondary account is through the ISP. Again, both of these mail
accounts work on different computers on a different network and the
accounts work through webmail interface.
 
So a simple POP3 account set up?

What type of business mail account do you have?


If running Outlook in safe mode does not rectify the problem, try to
recreate your Outlook profile:

"PMD85Vette" <[email protected]> wrote in message
Click to expand...
On Oct 1, 10:34 am, "Kathleen Orland" <[email protected]>
wrote: spammers
use



Safe mode didn't work.- Hide quoted text -

- Show quoted text -
Click to expand...

Just a plain old domain. Have the primary email setup with Tucows and
the secondary account is through the ISP. Again, both of these mail
accounts work on different computers on a different network and the
accounts work through webmail interface.
Click to expand...
 
So a simple POP3 account set up?


What type of business mail account do you have?
Click to expand...
"PMD85Vette" <[email protected]> wrote in message
Click to expand...
On Oct 1, 11:09 am, "Kathleen Orland" <[email protected]>
wrote:



Just a plain old domain.  Have the primary email setup with Tucows and
the secondary account is through the ISP.  Again, both of these mail
accounts work on different computers on a different network and the
accounts work through webmail interface.- Hide quoted text -

- Show quoted text -
Click to expand...

Yes
Click to expand...
 
Is 0x80042109 the full extent of the error message?

So a simple POP3 account set up?


What type of business mail account do you have?
Click to expand...
"PMD85Vette" <[email protected]> wrote in message
Click to expand...
On Oct 1, 11:09 am, "Kathleen Orland" <[email protected]>
wrote:
If running Outlook in safe mode does not rectify the problem, try to
recreate your Outlook profile:
http://www.howto-outlook.com/faq/newprofile.htm





Just a plain old domain. Have the primary email setup with Tucows and
the secondary account is through the ISP. Again, both of these mail
accounts work on different computers on a different network and the
accounts work through webmail interface.- Hide quoted text -

- Show quoted text -
Click to expand...

Yes
Click to expand...
Click to expand...
 
The full message is: "Outlook cannot connect to your outgoing (SMTP) e-
mail server,  If you continue to receive this message, contact your
server administrator or ISP.- Hide quoted text -

- Show quoted text -
Click to expand...

This seems to be a Verizon issue. I connected a laptop to the Verizon
network and created a profile and email account and got the same
problem. When connecting the same laptop to a Comcast network, no
problem.
 
Kathleen

It worked! Thanks for the tip. I have been having this same problem with my outlook for about a week. Super excited and that means back to work.

THanks again.

Michelle
 
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