Outlook email addresses / Fax nos.

  • Thread starter Thread starter Russell Brown
  • Start date Start date
R

Russell Brown

We have encountered a problem with a contacts list in
Outlook 2002. If you start a new email and select a name
from this list, if the person has a business fax number
recorded it offers this instead of the email address. Is
there a configuration setting that needs tweaking. Any
help would be most appreciated. Thanks
 
That's not a problem. That's by design. The standard behavior for the
Outlook Address book is to display all electronic addresses (both fax and
e-mail). That behavior cannot be changed. The only way to prevent the
display of fax numbers is to store them in a different field or to disguise
them (e.g., precede them with an alpha character) so that Outlook won't
recognize them as phone numbers.
There are also a number of utilities available that can do this for you
automatically. Some are listed here:
http://www.slipstick.com/contacts/nofax.htm
 
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