outlook doesn't run thru IE

  • Thread starter Thread starter diana
  • Start date Start date
D

diana

When I click on a "mailto" link on a webpage while using
IE as my browser, Outlook does not open so I can send an
email message. I get a window to "setup" a profile or
something...I don't understand why Outlook doe not open.
When I am in Outlook, I select Make Outlook your mail
default, but when I open options again it has gone back to
Not default. Why can't I get this to stick as my default
mail handler?

diana
 
Diana,

I would check to make sure you are an admin on this machine first. If you
are an admin and this is still occuring then try the following:

1. Open Internet Explorer
2. Tools | Internet Options...
3. Switch to the 'Programs' tab sheet when Internet Options dialog
appears
4. Find the 'E-mail:' combobox and change this to Microsoft Office
Outlook
5. Click OK button

Now try the "mailto" link on a webpage.

I hope this helps,
Dennis Davis [msft]
 
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