Outlook does not want to delete message

  • Thread starter Thread starter Deon
  • Start date Start date
D

Deon

Hi there,

I have just imported messages from a profile where I have cretaed a new
2002 profile from a 2003 one. I imported the messages in Outlook 2002 from
this newly created profile.
Now, when I want to delete messages, I get this message:

The messaging interface has returned an unknown error: If the problem
persists, restart Outlook.

I have restarted Outlook, restarted my machine without any help. What else
can I do before formatting this thing?
 
Deon said:
I have just imported messages from a profile where I have cretaed a
new 2002 profile from a 2003 one. I imported the messages in Outlook
2002 from this newly created profile.
Now, when I want to delete messages, I get this message:

The messaging interface has returned an unknown error: If the problem
persists, restart Outlook.
Click to expand...

Importing from a PST is a good way to damage your mail profile. Simply
reuse the PST with FIle>Open>Outlook Data File.

Start with a new mail profile now.
 
Importing from a PST is a good way to damage your mail profile. Simply
reuse the PST with FIle>Open>Outlook Data File.

Start with a new mail profile now.
Click to expand...

Brian, thank you for your reply.
Which profile should I use? The exported one or the original one?
Further on ... how can I see which profile am I using?
Sorry for all the questions, but I need to save about 3 000 e-mails.
 
Delete and recreate your existing profile (you may want to restart your PC
inbetween). Use the mail applet in the Control Panel.
 
Deon said:
Which profile should I use? The exported one or the original one?
Click to expand...

You appear to be confusing PSTs and profiles. They're not at all the same
thing. A PST is a file containing Outlook data. A mail profile is a
structure in the Windows Registry that indicates what services are available
to Outlook.

Use the original PST in a new mail profile.
Further on ... how can I see which profile am I using?
Click to expand...

I'm suggesting you use a new mail profile exclusively and when you know
Outlook is working with it, that you delete the old profile.
 
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