Outlook - display a map: wrong hyperlink

  • Thread starter Thread starter Chris Thompson
  • Start date Start date
C

Chris Thompson

I am having the same problem. It started just a few days
ago. Instead of going to Expedia, it ends up taking me to
the Office Online web site. I had just installed the
latest Office updates to protect from the new
vulnerabilities, so I assumed that this was probably what
caused the problem. Have both of you updated Office
recently, or was this problem caused by something else?
 
Sorry to reply to my own message, but I think I may have
found the problem for the map lookups. Here is a copy of
the help request that I sent to Microsoft (please send
your own version, and maybe one of us will get through to
the person who can fix this for us):

-------

A bug has cropped up in Outlook within the past few days.
Actually, the bug is probably in your web site. Let me
explain.

In Contacts, there is a very handy feature to "Display Map
of Address". Evidently, instead of going straight to
Expedia.com to display the map, the browser is pointed to
a site within officeupdate.microsoft.com first, which is
then redirected to Expedia. (The purpose of this is
unknown, unless you were wanting perhaps to keep
statistics of how many people used this feature, or maybe
so that when URLs within Expedia changed, a simple update
to the redirect site would fix everything.) I belive that
your website has recently changed, and thus broken this
map lookup functionality.

On a computer running Outlook 2000, the site initially
browsed to is this (for a particular address in Florida,
at least):

http://officeupdate.microsoft.com/office/redirect/fromoffic
e9/outlmap.htm?
a=2075+Centre+Pointe+Boulevard&c=Tallahassee&s=FL&p=32308&i
=United+States+of+America&HELPLCID=1033

which is then redirected to this site:

http://r.office.microsoft.com/r/rlidAppFolder?pl=office

Which is nowhere even close to where it should end up.
Users running Outlook 2000 end up at the Office Online
website instead of looking at a map.


On a computer running Outlook 2002, the initial web site
browsed to is this (for a particular address in Florida,
at least):

http://officeupdate.microsoft.com/office/redirect/10/outlma
p.asp?a=1983+Centre+Pointe+Blvd.%
2C+Suite+100&c=Tallahassee&s=FL&p=32308&i=&HELPLCID=1033

which is then redirected to this site:

http://mappoint.msn.com/
(phptbt45wwlcekrde3cb04bc)/home.aspx?
plce1=Tallahassee,&regn1=2&src=OL

Which is a bit closer, as it actually ends up at MapPoint
(instead of Expedia), but almost all of the data is
missing from the redirect, and it only remembers the city
name.

If you would get in contact with the webmasters of
officeupdate.microsoft.com, and get them to fix the
redirects for all the different versions of Office, that
would be great. Then we would all be happy again. If
they want to change the initial location of the redirects
a bit, I suppose there may need to be patches made to
Office for this to work. By far, though, the easiest fix
would be just to get the redirects set back up at their
former locations and working again.
 
I am having the same problem with my home computer which
is running Outlook 2000. Now my work computer is running
Outlook 2002 and when I click on the icon, I go right to
MSN Maps & Directions, so maybe the problem is with 2000?
However I have not down loaded any updates for Office as
of yet, so I don't know why this is happening, but again
my work computer executes the process flawlessly.


Dixon
 
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